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0 Replies Latest reply: Nov 2, 2011 9:05 AM by user307350 RSS

Issues with creating a new credit card from the Receipts screen in AR

user307350 Newbie
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Hi,


This issue is in regards to how the same card is being attached to the next receipt created on few occasions. I found this to happen when creating a new card. I enter the new card info and apply, then apply the invoice as usual but when I go back to the main receipt screen the previous receipt's card is entered in the instrument#. This is not good at all. I now need to reverse the receipt and reprocess.

Does someone have a document with the proper steps on how to create a new card from the receipts screen?

Thanks in Advance.

Deepa

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