This discussion is archived
0 Replies Latest reply: Nov 2, 2011 9:05 AM by user307350 RSS

Issues with creating a new credit card from the Receipts screen in AR

user307350 Newbie
Currently Being Moderated

This issue is in regards to how the same card is being attached to the next receipt created on few occasions. I found this to happen when creating a new card. I enter the new card info and apply, then apply the invoice as usual but when I go back to the main receipt screen the previous receipt's card is entered in the instrument#. This is not good at all. I now need to reverse the receipt and reprocess.

Does someone have a document with the proper steps on how to create a new card from the receipts screen?

Thanks in Advance.



  • Correct Answers - 10 points
  • Helpful Answers - 5 points