This discussion is archived
6 Replies Latest reply: Sep 11, 2012 7:45 PM by user135989 RSS

Unable to view Content pane or playback buttons from play.exe

user142738 Newbie
Currently Being Moderated
After publishing Player files, I want to preview the Player output so I launched player.exe. It opens in Internet Explorer, and I can see and expand the modules and view the topic listing. However, I cannot see the Concept pages. All I get is a blank page. I also don't get the playback mode buttons, so I can't launch any topics. Double-clicking does not launch my default mode (Try It) either.

When I tried viewing the same file from another computer, I can see them just fine, so I am pretty sure it's just my computer.

Does anyone know what computer setting / internet explorer setting I need to change to be able to view the topics?

As a side note, I am able to view UPK topics that are deployed on our server just fine. It's only when I try to launch the play.exe file locally on my machine.

I'm using IE7.

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points