1 Reply Latest reply: Nov 14, 2011 1:50 PM by 758967 RSS

    Need Oracle's suggested web browser and settings for iStore

    758967
      Hello All,

      Can someone provide Oracle's suggested web browser and setting for a user accessing iStore? We have many users setup in iStore. A handfull seem sto have issues with screens blanking out. Could this be a config issue on their web browser?

      Regards,
      K
        • 1. Re: Need Oracle's suggested web browser and settings for iStore
          Hussein Sawwan-Oracle
          Please refer to these MOS Docs.

          Recommended Browsers for Oracle E-Business Suite Release 12 [ID 389422.1]
          Recommended Browsers for Oracle E-Business Suite 11i [ID 285218.1]
          A handfull seem sto have issues with screens blanking out. Could this be a config issue on their web browser?
          Not necessarily.

          What is your application release? OS?

          Can you reproduce the issue from different browsers/clients?

          Was this working before? If yes, any changes been done recently?

          Can you find any errors in the DB/Apache log files?

          Thanks,
          Hussein