This content has been marked as final. Show 2 replies
You can have chat on an external web server on any we site (IIS, J2EE, etc).
Siebel does permit mutiple chats at the same time to a singe user (if you set the limit above 1)
The chat text is saved automatically at the end of the interaction.
Thanks for the response.
You have stated that one cannot have multiple chats with the same person. But what I am looking at is having multiple persons in one chat which could be multiple agents, customer, multiple dealers/partners or any third party Business person.
Please do let me know if that is possible.
Thanks & Regards,