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OL certification

Billy VerreynneNov 28 2011 — edited Nov 29 2011
A question that is likely better asked directly from Oracle account management - but getting them to respond at times is like puling the teeth of a chicken. ;-)

Had a quick look at HP and Dell x86 rack servers. These are typically certified for Windows, and the RHEL and Suse Linux distros.

How does OL fit into this ito certification and support? What guarantees do a customer have running OL on kit that has been certified for RHEL for example? If a nasty OL kernel or driver bug is hit, what recourse would there be?

Comments

Dude!
I don't know if this answers your question about the fitness of support services, but Oracle Linux, including UEK kernel is listed in the Certification and Support HP ProLiant & BladeSystem Server web site at http://h18000.www1.hp.com/products/servers/linux/hplinuxcert-oracle.html and the highway to DELL seems http://content.dell.com/us/en/enterprise/oracle-solutions
Billy Verreynne
Thanks, but the specific models I'm looking at are not covered by that list. Also, seems like most of the models that are listed, are listed as "+certification pending+" and not as certification fully completed.
Dude!
There are more systems listed in the HP Archive section. But I guess I see what you mean now... Systems, in particular at the HP Archive link are all HP tested, but not HP supported and partner certified. A certified hardware configuration might be required for a business case, although from what I know, no vendor provides a guarantee or legal liability anyway. Regarding support, I'd say all OS issues should be addressed according to your support subscription. e. Oracle ULN.

Some more link I found "The Oracle Enterprise Linux Software and Hardware Ecosystem"
http://blogs.oracle.com/sergio/entry/the_oracle_enterprise_linux_so

Edited by: Dude on Nov 28, 2011 7:27 AM
LenzGrimmer
We maintain a list of certified systems at https://linux.oracle.com/hardware.html
This FAQ (http://linux.oracle.com/hcl_faq.html) and the support policies linked from https://linux.oracle.com/ should explain the support process.
In general, if there is a bug in the kernel, we'll try to fix it.
Sergio-Oracle
Billy,

Can you send an email with details of the server you are interested in seeing on the HCL to: hcl-info_ww [at] oracle [dot] com ?

Sergio
Billy Verreynne
Thanks for the responses guys.


Thanks Sergio, appreciate it. Will make use of it when management has selected a specific server model from the shortlist I provided them. We're looking at replacing the older V-class Sunfire servers (x86 AMD). End-of-maintenace of these servers are Q4/2012. I'm looking at the newer Sunfire, ProLiant or PowerEdge rack servers (1 rack unit ) specifically.
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Locked on Dec 27 2011
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