1 Reply Latest reply: Jan 4, 2012 2:20 PM by Vivekvp RSS

    Webcenter Anaytics error while opening the anaytics console

    885760
      Hi,

      This is the error log what i am getting while opening the anaytics console for summary metrics and portlet metrics.Any one could help plz...

      13 Dec 2011 19:38:05,984 ERROR AnalyticsPhaseListener - Operation failed in AnalyticsPhaseListener. Could not create AnalyticsContext.
      com.plumtree.analytics.core.exception.AnalyticsException: NULL value returned for key 'CSS_FILE_BASE_LOCATION'. [relativeUrl=null]
      Verify that your Analytics database connection settings are correct and the database has been scripted.
           at com.plumtree.analytics.ui.context.AnalyticsContextFactory.createAnalyticsContext(AnalyticsContextFactory.java:118)
           at com.plumtree.analytics.ui.faces.listener.AnalyticsPhaseListener.beforePhase(AnalyticsPhaseListener.java:80)
           at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:192)
           at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:90)
           at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
           at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
           at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
           at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
           at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
           at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
           at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
           at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:887)
           at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:696)
           at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2009)
           at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
           at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
           at java.lang.Thread.run(Thread.java:595)
      Caused by: com.plumtree.analytics.core.exception.AnalyticsException: NULL value returned for key 'CSS_FILE_BASE_LOCATION'. [relativeUrl=null]
      Verify that your Analytics database connection settings are correct and the database has been scripted.
           at com.plumtree.analytics.ui.context.AnalyticsContextFactory.getAbsolutePathToResource(AnalyticsContextFactory.java:155)
           at com.plumtree.analytics.ui.context.AnalyticsContextFactory.createAnalyticsContext(AnalyticsContextFactory.java:77)
           ... 18 more