0 Replies Latest reply on Dec 23, 2011 12:06 PM by 907223

    Unable to update Java to the latest version

      When I try to update Java, when I get to 'Close Programs to Continue', one of the programs I am told I need to close is 'Start'. Doing this means I have to restart Windows 7. The problem is that the Java installation doesn't resume after I've done this.

      Presumably, one of the processes that starts up with Windows uses Java, but I've got no idea which one. I've tried ending various processes in Task Manage, but this doesn't help.

      Has anybody got any suggestions, please?