From a script page in Interaction Manager I'd like to open a linked .eml file with Outlook, but CCA opens a java windows where I can read the mail body, but not the attachment... Is there a way to force open the linked .eml file directly with Outlook (or to see the attachment in Java...)?
Oracle suggested me to add this lines in the web.xml web application file:
It didn't worked for me... so I tried "application/outlook", "application/msoutlook", "application/vnd.ms-outlook", "application/octet-stream" and so on... but nothing changed.
Then I tried changing this entry in Windows client registry:
and it's working !!!
I don't know if there is a better way to achieve this... or if this change can prevents something other from working... but for now is my solution...