1 Reply Latest reply: Feb 3, 2012 9:13 AM by ErikYkema RSS

    I am attempting to check the status of an RTV (332000) but errors

    913314
      I am attempting to check the status of an RTV (332000) but when I click find it generates an error message that states to contact the help desk. The details of the error message are below:

      Error(s)
      You must correct the following error(s) before proceeding:
      Tue Jan 31 12:31:53 CST 2012::java.lang.NullPointerException
      Tue Jan 31 12:31:53 CST 2012::com.retek.rsw.persistence.db.DbOperationException: java.lang.NullPointerException at com.retek.rsw.persistence.db.DbOperation.perform(DbOperation.java:243) at com.retek.rsw.persistence.db.oracle.rtv.OracleRtvFinder.find(OracleRtvFinder.java:50) at com.retek.rsw_bby.persistence.db.BbyDbRtvDao.find(BbyDbRtvDao.java:55) at com.retek.rsw.service.RtvFindCommand.doTransactionalExecute(RtvFindCommand.java:96) at com.retek.rsw.service.TransactionCommand.doExecute(TransactionCommand.java:47) at com.retek.rsw.service.Command.execute(Command.java:23) at com.retek.rsw.ui.control.shipping.rtv.RtvLookupAction.doPerform(RtvLookupAction.java:91) at com.retek.rsw.ui.control.security.SecureAction.perform(SecureAction.java:117) at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830) at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:285) at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:126) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192) at java.lang.Thread.run(Thread.java:534)