0 Replies Latest reply: Feb 16, 2012 6:08 AM by 849029 RSS

    Retaining custom field value after Contract Search

      We are implementing iSupport 11.5.10

      As per business requirement, we have customized 'Contract Search' page (oksEntitlementsSearch.jsp) to add a custom field 'Serial Number'. In addition to existing search parameter, user can also search based on 'Serial Number'.

      This works fine..except for a small issue. After search, 'Serial Number' is blanked out unlike other search parameters which retain their values.
      We looked into the related java/jsp code..But could not figure out how the search parameter values are retained.

      Can someone please advise on how to achieve this?
      Thanks in advance