This discussion is archived
0 Replies Latest reply: Feb 17, 2012 4:40 AM by 890088 RSS

Outbound Email status not getting updated even after sent successfully

890088 Newbie
Currently Being Moderated
We have implemented eMail Response but have found an intermittent issue where the status for some sent email is not updated from "Queued" to "Done". On searching into CommOutboundMgr log files we found that the mails are sent successfully for “Queued” mails. What can be the issue?

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points