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2 Replies Latest reply: Mar 1, 2012 5:41 AM by user13013089 RSS

6140 + CSM200 - Doesn't recognize drives

user13013089 Newbie
Currently Being Moderated
Our company have 6140 with 16 HDD's and bought used CSM200 tray with 8 HDDs

The problem is - CAM doesn't recognize drives in CSM200:

TRAY,SLOT     STATUS      CAPACITY     CURRENT DATA RATE     PRODUCT ID FIRMWARE VERSION
---------     -------     --------     -----------------     ---------------- ---------------
1, 1      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 2      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 3      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 4      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 5      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 6      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 7      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192
1, 8      Removed     0 GB      4 Gbit/s      ST330055FSUN300G 3192      

Events:


Date/Time: Sun Feb 21 10:25:03 GMT+03:00 2010
Sequence number: 5158
Event type: 2401
Event category: Notification
Priority: Informational
Description: Hot swap monitor detected drive insertion
Event specific codes: 0/0/0
Component type: Drive
Component location: Tray.01.Drive.06
Logged by: Controller in slot A

Date/Time: Sun Feb 21 10:25:04 GMT+03:00 2010
Sequence number: 5119
Event type: 2401
Event category: Notification
Priority: Informational
Description: Hot swap monitor detected drive insertion
Event specific codes: 0/0/0
Component type: Drive
Component location: Tray.01.Drive.06
Logged by: Controller in slot B


Date/Time: Sun Feb 21 10:25:10 GMT+03:00 2010
Sequence number: 5169
Event type: 2229
Event category: Notification
Priority: Critical
Description: Drive failed by controller
Event specific codes: 0/0/0
Component type: Drive
Component location: Tray.01.Drive.06
Logged by: Controller in slot A


Date/Time: Sun Feb 21 10:25:10 GMT+03:00 2010
Sequence number: 5170
Event type: 2229
Event category: Notification
Priority: Critical
Description: Drive failed by controller
Event specific codes: 0/0/0
Component type: Drive
Component location: Tray.01.Drive.06
Logged by: Controller in slot B

Tried to reboot, reinsert drives...

Upoaded supportdata to:

https://rapidshare.com/files/2236386494/supportdata-BIS-STORAGE-02-21_2_2012-4_19.zip
  • 1. Re: 6140 + CSM200 - Doesn't recognize drives
    Nik Expert
    Currently Being Moderated
    Hi.
    It's look like that new disk was used at array with FW 7.x and have new version of DACstore.

    You can read
    http://www.ibm.com/developerworks/forums/thread.jspa?threadID=340296&tstart=0#14528182

    support.oracle.com : ID 1019666.1


    For check:

    Connect serial cable to array controller, set boudrate. Reseating one new disk.

    message like:
    08/25/08-17:50:45 (GMT) (ssmDriveSpinTask): WARN: Unsupported dacstore: dev = 0x1

    means that is true.


    Possible solution: Connect CSM200 directly to server and clear disk. ( dd for example).
    For test - start with 1 disk and check.

    After - Connect CSM200 back to 6140 and check this disk.

    Regards.
  • 2. Re: 6140 + CSM200 - Doesn't recognize drives
    user13013089 Newbie
    Currently Being Moderated
    Thanx a lot

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