1 Reply Latest reply: Mar 1, 2012 11:18 AM by Hussein Sawwan-Oracle RSS

    Before Workflow Notification Mailer fails sends failure alert.

    875520
      Hi,

      We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.

      1). Please tell me if there is way to identify those unknown reasons?

      2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?

      Regards,
      Farooq Khan.
        • 1. Re: Before Workflow Notification Mailer fails sends failure alert.
          Hussein Sawwan-Oracle
          We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.

          1). Please tell me if there is way to identify those unknown reasons?
          Please check the Workflow log file for details about the error.

          How to Troubleshoot when the Workflow Services Go Down [ID 564394.1]
          How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 75384
          How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
          A Guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
          Oracle Workflow FAQ [ID 465887.1]
          Workflow Scripts [ID 183643.1]

          https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Troubleshoot&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
          https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Diagnostics&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
          2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?
          https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Monitoring&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001

          Thanks,
          Hussein