0 Replies Latest reply: Mar 16, 2012 2:53 AM by 924339 RSS

    Sending instruction directly to Siebel Communications Session Manager

    924339
      Hi.

      I am working on doing performance testing the Siebel CTI toolbar.

      I realise that the information to the CTI toolbar is coming from the Siebel Communications Session manager, which receives the information from the a CTI Middleware server.

      I want to know if I can create a stub that would send this information to the Siebel Communications Session manager, which would send the information to the CTI toolbar. Is there a set of sample commands by means of which the Siebel Commns Sessions manager receives the requests.

      Any ideas would be highly appreciated.

      Thanks.
      Krishna