2 Replies Latest reply on Mar 27, 2012 1:29 PM by Udo

    ERR-7621 Could not determine workspace for application (:)


      We have a simple template based report in apex, it has 2 tabs, each displays a very small, static table
      (about 30 records, 3 columns each). There is 1 user accessing apex, who is logged into the db server
      that has the apex app. We've tried several browsers, all same have behaviour as outlined below;

      When selecting either tab, we frequently get this error;

      "Error ERR-7621 Could not determine workspace for application (:) on application accept
      Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.

      The user clicks "OK" and it takes them back to the tab they were viewing but not the one they selected
      OR sometimes it displays the wonderful, "Page Cannot Be Displayed" etc.. Refreshing browser either
      then displays the error message (above) or stays with "Page Cannot Be Displayed".

      The environment:
      Application Express using PL/SQL gateway
      Oracle db
      Windows 2003 SP2
      Browsers IE(6,7,8), Chrome, FF

      Additionally APEX is very, very slow whether it errors or not and in any browser.

      We've exhausted looking up "ERR-7621" online and in the application express forum, so
      we thought we'd try here at this forum as it seems related.

      Any ideas where to start troubleshooting? Thanks in advance, Donald