i have taken the oracle expert exam on 28-NOV-2011 and my shipment was on 29-NOV-11 but until this date i have not recieved my certificate although i met the requirement 45 days and more..and on 31-JAN-12 i have emailed to firstname.lastname@example.org and talked to them about it so we end up having a new reshipment date which is 31-JAN-12 so after 5 days they emailed me my e-certificate and until now also no hardcopy .They are saying every time to confirm my address on pearson vue so i go confirming it but i end up with the same thing no hardcopy till this date..so i went for a third reshipment now hoping for the best. ,and now am OCA am fearing that my certificates will never come.my name is ahmed ali & my service request is SR#23460781....thanks.
Unfortunately, there are regions in which we struggle with local mail systems. Sometimes we have to resend certificates several times to get them to candidates. We have provided a soft copy of your certificate for you to print and use, and you can also prove your certification by publishing your certification to a 3rd party through CertView. We will continue to try to get a hard copy of your certificate to you. I am sorry that it has taken so long. Unfortunately, the is not an uncommon issue in some regions. You are doing the right thing by continuing to communicate with Oracle Certification Support.
Certification Forum Moderator
Even i am having the same issue. I have raised 3 SR on oracle certification success kit. I have also tried to call the oracle support team. Sometimes they do take the call, most of the times the calls will go unanswered. Whenver they have taken the call, i get the information that you will receive the certificates.
I don't why the oracle team is not able to send me the certificates. I have checked updated the shipping address in the Pearson Vue. Infact the shipping address i have provided has an Oracle office in the same tech park. I don't know will i ever get the certificate or not, because mostly the oracle support team has been very negligent in replying to the mails.
SR details - 23629255 , 23792719 & 497386-151884955
I checked on these SR#s and the SRs have been replied to; to the email address you provide. Check your spam or junk mail folders. In those emails, the team has provided an eCertificate for your immediate use. They have also processed a request to re-ship your certificate on August 2, to be shipped to the address confirmed by you. You should receive the hard copy of the certificate within 4 weeks (probably sooner). Thanks for your patience.
Certification Forum Moderator
Hi Brandye Barrington,
My name is Amit, on 7th nov 2012 i gave Oracle atg certification exam, and on 12th- Nov-2012 i raised a request for hard copy of the certificate.
i contacted in email@example.com to know the status of my application they told me that you haven't raised a request, so i again raised a request on http://education-dev.oracle.com/pls/webprod-plq-dad/db_pages.getpage?page_id=616&p_org_id=1080544_
how do i know the status of application ?
Kindly help me on this issue