How to track a Service Item in Install Base. If I'm right, when we define the item as Service Item in Inventory, Install Base Trackable cannot be enableed... Scenario:
Customer is doing some services to its customer which has a contract for 1 Year. So we are creating service as Service Item in Inventory and then we create a contract for this service item.
How do we track this in Install Base?
Thanks & Regards,
A service item by definition need not be tracked in IB. The service may be provided on a machine or asset which will be tracked in IB. Since service item is not a tangiable item, it is not IB trackable.
Kindly explain the business scenario to track the service item in IB.