2 Replies Latest reply on Sep 5, 2012 8:55 PM by shreevat

    How to track Service Item in Install Base

    PavitharaRathinavel
      Hi,

      How to track a Service Item in Install Base. If I'm right, when we define the item as Service Item in Inventory, Install Base Trackable cannot be enableed...

      Scenario:
      Customer is doing some services to its customer which has a contract for 1 Year. So we are creating service as Service Item in Inventory and then we create a contract for this service item.
      How do we track this in Install Base?

      Please help

      Thanks & Regards,
      Pavithara R.