1 Reply Latest reply: Apr 10, 2012 4:43 PM by WSiebel-Oracle RSS

    Ability to send text messages from siebel

    Deepak Veeravalli

      Is it possible to send text messages from siebel to users mobile phones? ex.. if a SR is created/closed/escalated.
      Is there an Oracle product supporting this? Or it can be integrated with an external mobile service provider? Is there any documentation on the integration specs with the external mobile service provider?

      Please share your valuable inputs.

      Thanks and Regards,