1 Reply Latest reply: Nov 7, 2013 5:15 AM by 1001854 RSS

    P6 R8.1.0 Web Access not loading EPS

    ig*440590*ki
      Hi,

      This is really weird situation. It started out of nowhere without any specific change to the app or the DB (SQL Server 2008 R2).
      Whenever i try to load the EPS (clicking on the tan Project) the Java bar for loading data shows starts and stays there forever. Never finishes and the application is not freezeing as well. If I go to a different tab it works normalcy.

      The logs are saying failure to load the Project Applet -

      ProjectsApplet: com.primavera.pvapplets.projects.ProjectsApplet @HOST[192.168.0.14] Failed starting the Projects Applet: com.primavera.bo.remoting.RemoteDataException Could not load service details. Please contact your system administrator. com.primavera.bo.remoting.RemoteDataException: Could not load service details. Please contact your system administrator. at com.primavera.guisupport.projects.data.ProjectsDataLoader.load(Unknown Source) at com.primavera.bo.remotable.RemoteRequest.loadData(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.primavera.infr.q.AbstractQProxyObject.performAction(Unknown Source) at com.primavera.infr.q.AbstractQProxyObject.execute(Unknown Source) at com.primavera.oriweb.preshelpers.BusinessObjectServletServices.executeProxyObject(Unknown Source) at com.primavera.pvweb.servlet.BusinessObjectServlet.service(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at com.primavera.pvweb.XSSFilter.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at com.primavera.pvweb.FrontFilter.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at com.primavera.pvweb.filters.ApplicationContextInjector.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209) at weblogic.work.ExecuteThread.run(ExecuteThread.java:178) Caused by: com.primavera.PhoenixException: Error trying to load object of type: Projwbs at com.primavera.bo.base.client.ClientDAOImpl.load(Unknown Source) at com.primavera.bo.base.client.ClientProjwbsDAOImpl.load(Unknown Source) at com.primavera.bo.base.client.ClientProjwbsDAOImpl.load(Unknown Source) at com.primavera.bo.base.client.ClientDAOImpl.load(Unknown Source) at com.primavera.guisupport.projects.data.ProjectsDataLoader.a(Unknown Source) ... 33 more

      But, when iItry the same from P6 R8.1.2 (SP2) wirh same Java version, looks like it works normally.
      Yes i am considering upgrading to SP2 but in the meantime i need a workaround and ofcourse if possible to understand the root casue.

      Is it possible data issue? I have checked the data integrity between all the relavnt tables and seems ok.
      Every suggestion is appreciated.