This discussion is archived
8 Replies Latest reply: May 8, 2012 1:59 AM by jiyong RSS

Step down(to save record) using mouse not same as step down using keyboard?

user232896 Newbie
Currently Being Moderated
Hey Guys,

I noticed something very funny in our Siebel application, I have written a script on the WriteRecord event of a BC. Apparently the record is written to the DB only when the 'Ctrl + S' or 'Ctrl + Up/Down Arrow key' is used for a step down. When I do a step down suing the mouse (by clicking on the next record) the record does not get saved.

We are using Siebel Sales 7.7. Has anyone else come accross this issue. What I am more interested to know is that if this is a product defect or a mistake in my script. And after using the WriteRecord() in the WriteRecord() event code the record gets correctly saved

Regards,
Ryan

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points