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Is there anything useful in the install_log file from the zone ?
You can find the logs here:
Thanks for the reply.
As it happens, yesterday, one our guys was working on the machine and rebooted it removing the /system/volatile/install_log so I can't say at this point. I did take a look at the log earlier and can't remember what I saw. I'll have him do another install attempt and let you know what we see.