0 Replies Latest reply on May 8, 2012 8:14 PM by jgallego

    Error while I try to cancel an order

    jgallego
      Hi,

      When i try to cancel an order I got the next errror. The problem appear only in some computers, in others I can cancel the order succesfully.

      If someone can help me, thanks in advance.



      <8/05/2012 02:59:57 PM COT> <Error> <oms> <BEA-000000> <automation.AutomationDispatcher: Failed to execute plugin[/automation/plugin/external/NcaOsmOrquestacionSI/1.0.
      /TAAlmacenarXmlCreacionOrdenActivadorActivarSI.automatedtask.ncaosmorquestacionsi.obtenerCancelacionCompletada] due to com.mslv.oms.handler.InternalErrorException: ORA
      06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1
      : ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1

      com.mslv.oms.automation.AutomationException: com.mslv.oms.handler.InternalErrorException: ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1
      : ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1

      at com.mslv.oms.automation.TaskContextBean.isContextCompleted(Unknown Source)
      at com.mslv.oms.automation.OrderContextImpl._finalizeCheck(Unknown Source)
      at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
      at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
      at oracle.communications.ordermanagement.automation.plugin.AbstractExternalReceiverDispatcher.processMessage(Unknown Source)
      Truncated. see log file for complete stacktrace
      com.mslv.oms.handler.InternalErrorException: ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1
      : ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1

      at com.mslv.oms.handler.a.processRequest(Unknown Source)
      at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
      at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
      at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
      at com.mslv.oms.security.base.ControllerBean.processRequest(Unknown Source)
      Truncated. see log file for complete stacktrace
      java.sql.SQLException: ORA-06502: PL/SQL: error numÚrico o de valor
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1286
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1016
      ORA-06512: en "ORDERMGMT.OM_ROLLBACK_PKG", lÝnea 1085
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9569
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 9622
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 5325
      ORA-06512: en "ORDERMGMT.OM_WF_API", lÝnea 4294
      ORA-06512: en "ORDERMGMT.OM_HANDLER_PKG", lÝnea 486
      ORA-06512: en lÝnea 1

      at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)
      at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:133)
      at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:206)
      at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:455)
      at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:413)
      Truncated. see log file for complete stacktrace