2 Replies Latest reply: Jun 6, 2013 1:38 PM by Cbarrera-Oracle RSS

    ERROR INSTALLING Service Tags

    Cbarrera-Oracle
      Hello

      Hope someone can help me with this issue , im trying to install service tags to use ASR with a customer but fails to add the package :


      bash-3.00# more /var/log/install_stb-v6.0.log

      ===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
      STB version : 6.0
      Install Date : May 09, 2012
      Install Time : 12:30:17
      Install Type : manual Install
      Installed on :
      5.10,sparc
      User Selection :
      1. Install Sneep v2.9 (default y) [y,n,?] y
      2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
      3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
      4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

      Modules Installed/Updated :
      Installed package SUNWsneep(2.9)
      Installation of Oracle Sneep (2.9) Succeeded
      --------------------------------------------------------------------------------------

      Installed package SUNWpsn(1.1.4,REV=2008.04.25.10.21)
      Installation of Product Serial Number (1.1.4,REV=2008.04.25.10.21) Succeeded
      --------------------------------------------------------------------------------------

      Removed package SUNWstosreg()
      Removed package SUNWservicetagu()
      Removed package SUNWservicetagr()
      Removal of Service Tags Packages (1.0,REV=2007.05.21.20.36) Succeeded
      Wed May 9 12:30:37 CDT 2012: [ Install Failed ]
      pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
      pathname does not exist
      More(21%) group name <daemon> not found in group table(s)
      ERROR: attribute verification of </var/sadm/servicetag/registry> failed
      group name <daemon> not found in group table(s)

      Installation of <SUNWservicetagr> partially failed.

      ===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
      STB version : 6.0
      Install Date : May 09, 2012
      Install Time : 12:30:17
      Install Type : manual Install
      Installed on :
      5.10,sparc
      User Selection :
      1. Install Sneep v2.9 (default y) [y,n,?] y
      2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
      3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
      4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

      Modules Installed/Updated :
      Installed package SUNWsneep(2.9)
      Installation of Oracle Sneep (2.9) Succeeded
      --------------------------------------------------------------------------------------

      Installed package SUNWpsn(1.1.4,REV=2008.04.25.10.21)
      Installation of Product Serial Number (1.1.4,REV=2008.04.25.10.21) Succeeded
      --------------------------------------------------------------------------------------

      Removed package SUNWstosreg()
      Removed package SUNWservicetagu()
      More(42%) Removed package SUNWservicetagr()
      Removal of Service Tags Packages (1.0,REV=2007.05.21.20.36) Succeeded
      Wed May 9 12:30:37 CDT 2012: [ Install Failed ]
      pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
      pathname does not exist
      group name <daemon> not found in group table(s)
      ERROR: attribute verification of </var/sadm/servicetag/registry> failed
      group name <daemon> not found in group table(s)

      Installation of <SUNWservicetagr> partially failed.
      Installation of Service Tags (1.1.5,REV=2009.09.23.10.58) Failed
      --------------------------------------------------------------------------------------

      Installed package SUNWexplo(6.5,REV=2010.07.29.15.02)
      Installed package SUNWexplu(6.5,REV=2010.07.29.15.02)
      Installation of Oracle Explorer Data Collector (6.5,REV=2010.07.29.15.02) Succeeded
      --------------------------------------------------------------------------------------

      Installed package SUNWlwact(3.3)
      Installation of Oracle Lightweight Availability Collection Tool (3.3) Succeeded
      --------------------------------------------------------------------------------------

      ======= End of STB installation Summary Report ========

      ===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
      STB version : 6.0
      Install Date : May 09, 2012
      Install Time : 12:33:39
      Install Type : manual Install
      Installed on :
      More(66%) 5.10,sparc
      User Selection :
      1. Install Sneep v2.9 (default y) [y,n,?] y
      2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
      3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
      4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

      Modules Installed/Updated :
      Removed package SUNWservicetagr()
      Wed May 9 12:33:50 CDT 2012: [ Install Failed ]
      pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
      pathname does not exist
      group name <daemon> not found in group table(s)
      ERROR: attribute verification of </var/sadm/servicetag/registry> failed
      group name <daemon> not found in group table(s)

      Installation of <SUNWservicetagr> partially failed.

      ===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
      STB version : 6.0
      Install Date : May 09, 2012
      Install Time : 12:33:39
      Install Type : manual Install
      Installed on :
      5.10,sparc
      User Selection :
      1. Install Sneep v2.9 (default y) [y,n,?] y
      2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
      3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
      4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y
      More(89%)
      Modules Installed/Updated :
      Removed package SUNWservicetagr()
      Wed May 9 12:33:50 CDT 2012: [ Install Failed ]
      pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
      pathname does not exist
      group name <daemon> not found in group table(s)
      ERROR: attribute verification of </var/sadm/servicetag/registry> failed
      group name <daemon> not found in group table(s)

      Installation of <SUNWservicetagr> partially failed.
      Installation of Service Tags (1.1.5,REV=2009.09.23.10.58) Failed
      --------------------------------------------------------------------------------------

      ======= End of STB installation Summary Report ========


      thanks in advance for your help.