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2 Replies Latest reply: Jun 6, 2013 11:38 AM by cbarrera RSS

ERROR INSTALLING Service Tags

cbarrera Newbie
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Hello

Hope someone can help me with this issue , im trying to install service tags to use ASR with a customer but fails to add the package :


bash-3.00# more /var/log/install_stb-v6.0.log

===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
STB version : 6.0
Install Date : May 09, 2012
Install Time : 12:30:17
Install Type : manual Install
Installed on :
5.10,sparc
User Selection :
1. Install Sneep v2.9 (default y) [y,n,?] y
2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

Modules Installed/Updated :
Installed package SUNWsneep(2.9)
Installation of Oracle Sneep (2.9) Succeeded
--------------------------------------------------------------------------------------

Installed package SUNWpsn(1.1.4,REV=2008.04.25.10.21)
Installation of Product Serial Number (1.1.4,REV=2008.04.25.10.21) Succeeded
--------------------------------------------------------------------------------------

Removed package SUNWstosreg()
Removed package SUNWservicetagu()
Removed package SUNWservicetagr()
Removal of Service Tags Packages (1.0,REV=2007.05.21.20.36) Succeeded
Wed May 9 12:30:37 CDT 2012: [ Install Failed ]
pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
pathname does not exist
More(21%) group name <daemon> not found in group table(s)
ERROR: attribute verification of </var/sadm/servicetag/registry> failed
group name <daemon> not found in group table(s)

Installation of <SUNWservicetagr> partially failed.

===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
STB version : 6.0
Install Date : May 09, 2012
Install Time : 12:30:17
Install Type : manual Install
Installed on :
5.10,sparc
User Selection :
1. Install Sneep v2.9 (default y) [y,n,?] y
2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

Modules Installed/Updated :
Installed package SUNWsneep(2.9)
Installation of Oracle Sneep (2.9) Succeeded
--------------------------------------------------------------------------------------

Installed package SUNWpsn(1.1.4,REV=2008.04.25.10.21)
Installation of Product Serial Number (1.1.4,REV=2008.04.25.10.21) Succeeded
--------------------------------------------------------------------------------------

Removed package SUNWstosreg()
Removed package SUNWservicetagu()
More(42%) Removed package SUNWservicetagr()
Removal of Service Tags Packages (1.0,REV=2007.05.21.20.36) Succeeded
Wed May 9 12:30:37 CDT 2012: [ Install Failed ]
pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
pathname does not exist
group name <daemon> not found in group table(s)
ERROR: attribute verification of </var/sadm/servicetag/registry> failed
group name <daemon> not found in group table(s)

Installation of <SUNWservicetagr> partially failed.
Installation of Service Tags (1.1.5,REV=2009.09.23.10.58) Failed
--------------------------------------------------------------------------------------

Installed package SUNWexplo(6.5,REV=2010.07.29.15.02)
Installed package SUNWexplu(6.5,REV=2010.07.29.15.02)
Installation of Oracle Explorer Data Collector (6.5,REV=2010.07.29.15.02) Succeeded
--------------------------------------------------------------------------------------

Installed package SUNWlwact(3.3)
Installation of Oracle Lightweight Availability Collection Tool (3.3) Succeeded
--------------------------------------------------------------------------------------

======= End of STB installation Summary Report ========

===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
STB version : 6.0
Install Date : May 09, 2012
Install Time : 12:33:39
Install Type : manual Install
Installed on :
More(66%) 5.10,sparc
User Selection :
1. Install Sneep v2.9 (default y) [y,n,?] y
2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y

Modules Installed/Updated :
Removed package SUNWservicetagr()
Wed May 9 12:33:50 CDT 2012: [ Install Failed ]
pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
pathname does not exist
group name <daemon> not found in group table(s)
ERROR: attribute verification of </var/sadm/servicetag/registry> failed
group name <daemon> not found in group table(s)

Installation of <SUNWservicetagr> partially failed.

===== Oracle Services Tools Bundle for Sun Systems (STB) installation Summary Report ======
STB version : 6.0
Install Date : May 09, 2012
Install Time : 12:33:39
Install Type : manual Install
Installed on :
5.10,sparc
User Selection :
1. Install Sneep v2.9 (default y) [y,n,?] y
2. Install Service Tags v1.1.5,REV=2009.09.23.10.58 (default y) [y,n,?] y
3. Install Explorer v6.5,REV=2010.07.29.15.02 (default y) [y,n,?] y
4. Install Lightweight Availability Collection Tool v3.3 (default y) [y,n,?] y
More(89%)
Modules Installed/Updated :
Removed package SUNWservicetagr()
Wed May 9 12:33:50 CDT 2012: [ Install Failed ]
pkgadd: ERROR: unable to create package object </var/sadm/servicetag/registry>.
pathname does not exist
group name <daemon> not found in group table(s)
ERROR: attribute verification of </var/sadm/servicetag/registry> failed
group name <daemon> not found in group table(s)

Installation of <SUNWservicetagr> partially failed.
Installation of Service Tags (1.1.5,REV=2009.09.23.10.58) Failed
--------------------------------------------------------------------------------------

======= End of STB installation Summary Report ========


thanks in advance for your help.

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