1 Reply Latest reply: May 15, 2012 1:03 PM by ThatMWMDude RSS

    Site Address or Service Address. Which is required for MWM ?

    ThatMWMDude
      I'm looking at the MWM 2.x incoming transacation WSDL.
      I noticed that we have TWO locations: Site Address and Service Address.

      My customer only needs one address location. Which one should I use ?
        • 1. Re: Site Address or Service Address. Which is required for MWM ?
          ThatMWMDude
          Site Address is required on MWM. Service Address is optional.

          Site address is the location that will be geocoded by the system, without it you won't be able to schedule and order.
          If you are using the PIP and interfacing with CCB they will send down what they call the service address but if you are using
          the PIP then the PIP will take this address and convert it to a site address for you.
          That means that the Service address of XML on MWM will be blank and the site address will be filled.
          Keep this in mind when you are interfacing with CCB.

          If you are not interfacing with CCB then you definitely need to make sure that the host sends you the site address XML.
          It can also send the service address XML if it wants (this is the mailing address of the customer...or whatever else you want)
          but it is optional. Site address should indicate where the work is.