We've tried to figure out is it possible to use several territory hierarchies on Contact page? We've implemented hierachy so that parent territory is district and level under that is department:
Parent territory district could be one of the following:
Next territory hierarchy level is department. If district is Helsinki then available departments could be:
So Contact page should contain following fields:
District -> End-user could see parent territories and she could select one; let's say it is Helsinki.
Department -> At this phase after selecting district 'Helsinki', she could select only departments which belong to district Helsinki.
So is there anyway to implement with territories above issue?
In CRMOD, we have a concept of cascading picklist, where selection of one picklist values will provide a selection of values in another picklist.
You can go to Admin- Application Customization -> Contact -> Cascading picklist and to the required configuration. Once code, please add these two fields on the layouts and verify if this is what you are looking at.