4 Replies Latest reply: May 21, 2012 5:28 AM by Akanksha Sheoran Kaler-Oracle RSS

    EM 12c installation - Error  while doing Plugins Prerequisites Check

    864480
      Hello,

      I am trying to install Oracle Enterprise Manager 12c 64bits on Windows Server 2003 SP2, but the Plugins Prerequisites Check fails showing the following errors on the log:

      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver -
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - ---Plugins On Which Action "Prereq check" Is To Be Performed---
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - oracle.sysman.db=12.1.0.2.0
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - oracle.sysman.xa=12.1.0.2.0
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - oracle.sysman.emas=12.1.0.2.0
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - oracle.sysman.mos=12.1.0.2.0
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
      2012-05-17 15:59:30,779 [main] WARN pluginca.PluginCADriver -
      2012-05-17 15:59:30,920 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
      2012-05-17 15:59:31,811 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
      2012-05-17 15:59:31,842 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
      2012-05-17 15:59:31,842 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
      2012-05-17 15:59:31,842 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
      2012-05-17 15:59:32,170 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
      Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
      Aborting config for the plugin and all other dependent plugins.
      2012-05-17 15:59:32,186 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
      oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
           at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
           at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
           at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
           at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
      Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Cannot access inventory of the Oracle Home..
           at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:114)
           at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
           ... 9 more
      Caused by: oracle.opatch.opatchsdk.OPatchException: Cannot access inventory of the Oracle Home..
           at oracle.opatch.opatchsdk.OPatchContext.getInventory(OPatchContext.java:413)
           at oracle.opatch.opatchsdk.OPatchContext.<init>(OPatchContext.java:383)
           at oracle.opatch.opatchsdk.OPatchContext.getInstance(OPatchContext.java:157)
           at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:86)
           ... 10 more
      2012-05-17 15:59:32,186 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
      Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
      Aborting config for the plugin and all other dependent plugins.


      Some information:
      - this is an installation from scratch using the graphical installation wizard.
      - database for repository is Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
      - all EM prerequisites checks for repository (command line tool) succeeded
      - WL server version is 12.1.1.0

      Has anyone come across this problem before?

      Many thanks
      Angel