1 Reply Latest reply: May 22, 2012 2:37 AM by 415289 RSS

    ORA-00600: internal error code, arguments:[k2gUGPC: ptcnt >= tcnt] in 11gR2

    user564706
      Dear Friends,

      we are using 11.2.0.2 RAC database (e-biz database) on solaris sparc (64 bit) and we are getting errors on alert log:

      ORA-00600: internal error code, arguments: [k2gUGPC: ptcnt >= tcnt],

      Please let me know the fix.



      Recent Change:
      ----------------------------------

      Upgrade 10.2.0.2 RAC to 11.2.0.2 RAC during the migration of 11.5.10.2 to R12.1.3



      Errors:
      -----------------

      Sun May 20 06:05:16 2012
      Non critical error ORA-48913 caught while writing to trace file "/oradpw/db/diag/rdbms/pdpw/PDPW1/incident/incdir_112309/PDPW1_ora_22527_i112309.trc"
      Error message: ORA-48913: Writing into trace file failed, file size limit [10485760] reached
      Writing to the above trace file is disabled for now on...
      Use ADRCI or Support Workbench to package the incident.
      See Note 411.1 at My Oracle Support for error and packaging details.
      Error 600 trapped in 2PC on transaction 128.33.6061. Cleaning up.
      Error stack returned to user:
      ORA-00600: internal error code, arguments: [k2gUGPC: ptcnt >= tcnt], [], [], [], [], [], [], [], [], [], [], []
      Errors in file /oradpw/db/diag/rdbms/pdpw/PDPW1/trace/PDPW1_ora_22527.trc (incident=112310):
      ORA-00603: ORACLE server session terminated by fatal error
      ORA-00600: internal error code, arguments: [k2gUGPC: ptcnt >= tcnt], [], [], [], [], [], [], [], [], [], [], []
      Incident details in: /oradpw/db/diag/rdbms/pdpw/PDPW1/incident/incdir_112310/PDPW1_ora_22527_i112310.trc
      Sun May 20 06:05:22 2012
      Dumping diagnostic data in directory=[cdmp_20120520060522], requested by (instance=1, osid=22527), summary=[incident=112309].
      Sun May 20 06:05:22 2012
      Sweep [inc][112310]: completed
      Sweep [inc][112309]: completed
      Sweep [inc2][112309]: completed
      opiodr aborting process unknown ospid (22527) as a result of ORA-603
      Dumping diagnostic data in directory=[cdmp_20120520060525], requested by (instance=1, osid=22527), summary=[incident=112310].
      Sun May 20 06:06:22 2012
      Sweep [inc2][112310]: completed




      Trace file /oradpw/db/diag/rdbms/pdpw/PDPW1/trace/PDPW1_ora_22527.trc

      Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production
      With the Partitioning, Real Application Clusters, OLAP, Data Mining
      and Real Application Testing options
      ORACLE_HOME = /oradpw/db/tech_st/11.2.0
      System name: SunOS
      Node name: jxebpdb1
      Release: 5.10
      Version: Generic_142909-17
      Machine: sun4u
      Instance name: PDPW1
      Redo thread mounted by this instance: 1
      Oracle process number: 36
      Unix process pid: 22527, image: oracle@jxebpdb1


      *** 2012-05-20 06:04:17.040
      *** SESSION ID:(263.3301) 2012-05-20 06:04:17.040
      *** CLIENT ID:(SCHEDULE_MANAGER) 2012-05-20 06:04:17.040
      *** SERVICE NAME:(PDPW) 2012-05-20 06:04:17.040
      *** MODULE NAME:(XXIMSPULLVAARINV) 2012-05-20 06:04:17.040
      *** ACTION NAME:(Concurrent Request) 2012-05-20 06:04:17.040

      Incident 112309 created, dump file: /oradpw/db/diag/rdbms/pdpw/PDPW1/incident/incdir_112309/PDPW1_ora_22527_i112309.trc
      ORA-00600: internal error code, arguments: [k2gUGPC: ptcnt >= tcnt], [], [], [], [], [], [], [], [], [], [], []


      *** 2012-05-20 06:05:22.159
      Incident 112310 created, dump file: /oradpw/db/diag/rdbms/pdpw/PDPW1/incident/incdir_112310/PDPW1_ora_22527_i112310.trc
      ORA-00603: ORACLE server session terminated by fatal error
      ORA-00600: internal error code, arguments: [k2gUGPC: ptcnt >= tcnt], [], [], [], [], [], [], [], [], [], [], []

      kgefec: fatal error 0

      Regards,
      DB