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Need more information. For instance, are you using MS Terminal Services?
The issue appears to be not related to Primavera. That's why I think it's the different environments that are causing it (like Citirix or Terminal Services). What are the differences between your login environments where one is successful and the other is not?
But when i do ping with server,it is pinging.do you have any idea how can i solve it?
Could this be related to Jave version? What version of JRE you have on either sites - working and non-working?
It is primavera client so no need to install java.it is causing due to another problem.plz help on this issue still i am facing this error.
the most probable cause of this issue is that there are orphan records in your database.
what are the results if you run on your database the following query: SELECT wbs_id from projwbs where delete_session_id is not null; ??
If orpan is present in database then other users should not be log-in at different site.The problem is causing at only one site and database is common for all site.we have created the user for different site like Site A,site B,site C,Site D and the problem is occurring only site B whereas other users of different are able to successfully login.
@ITPM we are using MS terminal services.
did you try deleting the user preferences?
now this error is showing please help on this issue.
Problem Event Name: APPCRASH
Application Name: PM.exe
Application Version: 126.96.36.1994
Application Timestamp: 2a425e19
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e21132b
Exception Code: 0eedfade
Exception Offset: 00009673
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 16393
Additional Information 1: d75f
Additional Information 2: d75fa76d1aa7a118447ec0f8fab24ae4
Additional Information 3: 0178
Additional Information 4: 0178e45016a153480f9a2d3d1c1ffa99
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