This content has been marked as final. Show 8 replies
1) If the approver is on vacation, then he/she should setup a vacation rule.1 person found this helpful
2) You can login using workflow administrator responsibility and find the notification and approve/reject it.
Thank you very much for your help.
I have a same scenairo but couldn't see 'Reject' button in the notifications form. The workflow is in 'Error' so what must I do?
I think you have to retry the workflow..maybe using some workflow admistrator resp
btw..wht's the error you see in the notification?
If the highest approver is going on planned leave, please create a vacation rule with delete option. This ensures that the notifications are sent to the new user instead of the highest approver.
a. If the highest approver goes on unplanned leave and as notification, navigate to Management > Forward documents and sent the notification to some one with equal approval limit.
b. Please run the concurrent program " Work flow back ground process" as forwarded documents are always stuck as Deferred and the program has to be run to approve it.
a. If no one has the approval limit as the approver, the navigate to status monitor as Sys admin and find the notification.
b. Reassign to some one with less approval limit using delegate option
c. The new user gets the notification.
d. Please run the "Work flow back ground" process and the requisition will be approved
Thanks for providing very useful information.
we have oracle EBS 11i (188.8.131.52) . In our organization, when PO/PR gets stuck in workflow, we are generally run the "Status Monitor" process from System Admin responsibility and PO/PR is cleared from error.
Now, my confusion is that same task we can do using "Workflow Background Process " also ?
Is it necessary to go to Sys.Admin resp > Status Monitor responsibilty ?
Thanks in advance ...
The purpose of Status monitor and "Workflow Background Process " are different.
"Workflow Background Process " is used to process workflows that are in deferred status. It is a concurrent program, when run process the workflows that are deferred (In PO\Req approvals, the workflow goes into deferred - when we delegate a notification\ manually forward it)
Hi Mahedra and Paarthy,
Thank you for your valuable suggestions. I want to Reject the PO so that it can go the Preparer/buyer can again send it to the approver. But I cannot see the Reject button and it seems the workflow is closed. Please advise.