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6 Replies Latest reply: Apr 2, 2013 6:25 AM by 1000522 RSS

Configuring email alerts in Ops Center

936381 Newbie
Currently Being Moderated
Hi all,

I have been struggling quite a while to get email alerts working from Ops Center with no success in 11g nor 12c. In the Ops Center GUI, Administration -> EC -> Local Users -> configured user to receive all alerts and emails. I have also configured email relay host correctly(checked a million times).

Sending emails from the host through the email relay works fine, so I'm baffled.
#mailx -s " Test from Ops Center" "my.email@work" < text-file

Do I need to configure something else in Ops Center or what am I missing here?
  • 1. Re: Configuring email alerts in Ops Center
    user12609636 Newbie
    Currently Being Moderated
    The email alerts from Ops Center are working for me, I performed...

    1.) You must be able to send email from the command line on the Enterprise Controller to the intended email address, ie;

    # mailx -v your_email@email.com
    Subject: Email test from Enterprise Controller
    EOT
    <control-d>
    #

    That test must be successful, and the email received!

    2.) Setup the Notification Profile in the BUI...

    Administration > Enterprise Controller > Users
    Highlight the root user, select Configure Notification Profile (the wrench icon)
    Notifications via >> Subscribe to All Notifications
    User Interface > "Problem updates and all Severities"
    Email: > "Problem updates and all Severities"
    Pager: None
    Notifications Delivery Details
    Email: your_email@email.com
    Pager Address: <blank>
    Mail Host: localhost
    Port: <blank>
    Mail User: root
    Mail Password: <enter the password for root on the EC>
    Connection Security: STARTTLS
    Select: Update Notification Profile

    3.) Go to Assets > Operating System (second level down) of some Asset
    In the center pane select the "Monitoring" tab
    Under "Threshold Monitoring Rules" highlight "Memory Usage Percentage"
    Edit Alert Monitoring Rule Parameters (the pencil)
    Monitor for alert limits continuously
    Toggle: Generate Alert after 1 Minute
    Change Critical MemoryUsage.usedMemoryPercentage > 2%
    Change Warning MemoryUsage.usedMemoryPercentage > 1%
    Apply

    Wait one minute, you should receive an email that resembles the following:

    Notification is generated by (90037): myserver

    ORACLE Enterprise Manager 11g Ops Center Reported Problem

    GlobalZone: myserver
    Problem ID: 425Detection Date: 02/24/2011 05:23:36 GMTSeverity:CriticalState:UnassignedOwner:-Assigned Date: -Problem Description:Memory Usage Percentage has reached 59.4122 on myserverOps Center Server: myserverProblem Link: Click on to be redirected to the reported problem
    https://myserverx:9443/emoc/?objectName=com.xxx.hss.domain%3Aname%3DNORM-myserver-XVM_SATELLITE%2Ctype%3DOperatingSystem&treeId=asset-tree&handler=alarms&alarmId=425Suggested Actions NumberSynopsisAssociated Operational Plan-None
  • 2. Re: Configuring email alerts in Ops Center
    936381 Newbie
    Currently Being Moderated
    Hello,

    Finally we got this working! Thanks a lot for the tips :)

    We were missing these parameters:
    ----
    Mail User: root
    Mail Password: <enter the password for root on the EC>
    Connection Security: STARTTLS
    ---
  • 3. Re: Configuring email alerts in Ops Center
    981253 Newbie
    Currently Being Moderated
    Hi guys . I followed the above instructions .

    When i use mailx command , I receive mails in my inbox . Ive done the exact same OC settings . With locahost I used port 25 since I had to put in a port. The problem is all the mails that OC generates are stuck in /var/spool/mqueue directory and arent being sent.

    How can I resolve this ?
  • 4. Re: Configuring email alerts in Ops Center
    1000522 Newbie
    Currently Being Moderated
    a
  • 5. Re: Configuring email alerts in Ops Center
    1000522 Newbie
    Currently Being Moderated
    Realy steps are very fine for email configuration i followed the same procedure and configured successfully and ow getting email alerts.

    I need to integrate all these email alerts with out alert tracker tool for that required some specification of alert like in subject of email alert it should come as per below format.

    Hostname: My_Server_hostname, Severity: warrning, Alert_Category_Type: Text_message_of_event

    and also i want to get specific email alerts like critical and warning.

    Thanks in advance..
  • 6. Re: Configuring email alerts in Ops Center
    1000522 Newbie
    Currently Being Moderated
    a

    Edited by: 997519 on Apr 2, 2013 6:25 AM

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