12 Replies Latest reply on Jun 17, 2012 7:57 PM by Moumita C

    OBIEE 10g installation problem on Windows Vista

    Moumita C
      Hi,

      I tried to install OBIEE 10.1.3.4.2 on Windows Vista, but the installation got hanged with the following error: I am very new to OBIEE and could not make out the error... could anyone please help me out ?? Thanks in advance!!

      ------install file error-----------------

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceControlAction, wrn, ServiceException: (error code = -120003; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 15
      ServiceException: (error code = -120003; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.controlNTService(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.controlNTService(GenericWin32Service.java:93)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceControlAction.execute(WindowsServiceControlAction.java:67)
           at com.installshield.wizard.StandardWizardListener.execute(StandardWizardListener.java:123)
           at com.installshield.wizard.StandardWizardListener.currentBeanChanged(StandardWizardListener.java:106)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1564)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="." arch="."
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition, err, ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 23
      ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.serviceExists(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.serviceExists(GenericWin32Service.java:178)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition.evaluateTrueCondition(WindowsServiceExistsWizardBeanCondition.java:86)
           at com.installshield.wizard.WizardBeanCondition.isMet(WizardBeanCondition.java:149)
           at com.installshield.util.ConditionSet.evaluteANDExpression(ConditionSet.java:98)
           at com.installshield.util.ConditionSet.isMet(ConditionSet.java:88)
           at com.installshield.wizard.WizardBean.conditionsMet(WizardBean.java:312)
           at com.installshield.wizard.ConditionalWizardTreeIterator.accept(ConditionalWizardTreeIterator.java:45)
           at com.installshield.wizard.StandardWizardTreeIterator.accept(StandardWizardTreeIterator.java:174)
           at com.installshield.wizard.StandardWizardTreeIterator.getNext(StandardWizardTreeIterator.java:73)
           at com.installshield.wizard.ActiveWizardTreeIterator.getNext(ActiveWizardTreeIterator.java:36)
           at com.installshield.wizard.ConditionalWizardTreeIterator.getNext(ConditionalWizardTreeIterator.java:40)
           at com.installshield.wizard.MultiWizardTreeIterator.getNext(MultiWizardTreeIterator.java:68)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1571)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition, err, ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 23
      ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.serviceExists(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.serviceExists(GenericWin32Service.java:178)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition.evaluateTrueCondition(WindowsServiceExistsWizardBeanCondition.java:86)
           at com.installshield.wizard.WizardBeanCondition.isMet(WizardBeanCondition.java:149)
           at com.installshield.util.ConditionSet.evaluteANDExpression(ConditionSet.java:98)
           at com.installshield.util.ConditionSet.isMet(ConditionSet.java:88)
           at com.installshield.wizard.WizardBean.conditionsMet(WizardBean.java:312)
           at com.installshield.wizard.ConditionalWizardTreeIterator.accept(ConditionalWizardTreeIterator.java:45)
           at com.installshield.wizard.StandardWizardTreeIterator.accept(StandardWizardTreeIterator.java:174)
           at com.installshield.wizard.StandardWizardTreeIterator.getNext(StandardWizardTreeIterator.java:73)
           at com.installshield.wizard.ActiveWizardTreeIterator.getNext(ActiveWizardTreeIterator.java:36)
           at com.installshield.wizard.ConditionalWizardTreeIterator.getNext(ConditionalWizardTreeIterator.java:40)
           at com.installshield.wizard.MultiWizardTreeIterator.getNext(MultiWizardTreeIterator.java:68)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1571)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition, err, ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 23
      ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.serviceExists(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.serviceExists(GenericWin32Service.java:178)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition.evaluateTrueCondition(WindowsServiceExistsWizardBeanCondition.java:86)
           at com.installshield.wizard.WizardBeanCondition.isMet(WizardBeanCondition.java:149)
           at com.installshield.util.ConditionSet.evaluteANDExpression(ConditionSet.java:98)
           at com.installshield.util.ConditionSet.isMet(ConditionSet.java:88)
           at com.installshield.wizard.WizardBean.conditionsMet(WizardBean.java:312)
           at com.installshield.wizard.ConditionalWizardTreeIterator.accept(ConditionalWizardTreeIterator.java:45)
           at com.installshield.wizard.StandardWizardTreeIterator.accept(StandardWizardTreeIterator.java:174)
           at com.installshield.wizard.StandardWizardTreeIterator.getNext(StandardWizardTreeIterator.java:73)
           at com.installshield.wizard.ActiveWizardTreeIterator.getNext(ActiveWizardTreeIterator.java:36)
           at com.installshield.wizard.ConditionalWizardTreeIterator.getNext(ConditionalWizardTreeIterator.java:40)
           at com.installshield.wizard.MultiWizardTreeIterator.getNext(MultiWizardTreeIterator.java:68)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1571)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition, err, ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 23
      ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.serviceExists(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.serviceExists(GenericWin32Service.java:178)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition.evaluateTrueCondition(WindowsServiceExistsWizardBeanCondition.java:86)
           at com.installshield.wizard.WizardBeanCondition.isMet(WizardBeanCondition.java:149)
           at com.installshield.util.ConditionSet.evaluteANDExpression(ConditionSet.java:98)
           at com.installshield.util.ConditionSet.isMet(ConditionSet.java:88)
           at com.installshield.wizard.WizardBean.conditionsMet(WizardBean.java:312)
           at com.installshield.wizard.ConditionalWizardTreeIterator.accept(ConditionalWizardTreeIterator.java:45)
           at com.installshield.wizard.StandardWizardTreeIterator.accept(StandardWizardTreeIterator.java:174)
           at com.installshield.wizard.StandardWizardTreeIterator.getNext(StandardWizardTreeIterator.java:73)
           at com.installshield.wizard.ActiveWizardTreeIterator.getNext(ActiveWizardTreeIterator.java:36)
           at com.installshield.wizard.ConditionalWizardTreeIterator.getNext(ConditionalWizardTreeIterator.java:40)
           at com.installshield.wizard.MultiWizardTreeIterator.getNext(MultiWizardTreeIterator.java:68)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1571)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition, err, ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
      STACK_TRACE: 23
      ServiceException: (error code = -1200012; message = "Access is denied.
      (5)"; severity = 0)
           at com.installshield.wizard.platform.win32.Win32ServiceImpl.serviceExists(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
           at java.lang.reflect.Method.invoke(Unknown Source)
           at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java:52)
           at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java:51)
           at com.installshield.wizard.platform.win32.GenericWin32Service.serviceExists(GenericWin32Service.java:178)
           at com.installshield.wizard.platform.win32.win32service.WindowsServiceExistsWizardBeanCondition.evaluateTrueCondition(WindowsServiceExistsWizardBeanCondition.java:86)
           at com.installshield.wizard.WizardBeanCondition.isMet(WizardBeanCondition.java:149)
           at com.installshield.util.ConditionSet.evaluteANDExpression(ConditionSet.java:98)
           at com.installshield.util.ConditionSet.isMet(ConditionSet.java:88)
           at com.installshield.wizard.WizardBean.conditionsMet(WizardBean.java:312)
           at com.installshield.wizard.ConditionalWizardTreeIterator.accept(ConditionalWizardTreeIterator.java:45)
           at com.installshield.wizard.StandardWizardTreeIterator.accept(StandardWizardTreeIterator.java:174)
           at com.installshield.wizard.StandardWizardTreeIterator.getNext(StandardWizardTreeIterator.java:73)
           at com.installshield.wizard.ActiveWizardTreeIterator.getNext(ActiveWizardTreeIterator.java:36)
           at com.installshield.wizard.ConditionalWizardTreeIterator.getNext(ConditionalWizardTreeIterator.java:40)
           at com.installshield.wizard.MultiWizardTreeIterator.getNext(MultiWizardTreeIterator.java:68)
           at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1571)

      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="." arch="."
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows NT\|Windows 2000" version="5\.0" arch="."
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="\(Windows NT\|Windows 2000\)\|\(Windows X.\)" version="5\.1" arch="."
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="5\.2" arch="."
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:55:53 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="6\.0" arch="."
      (13 Jun, 2012 11:56:45 AM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "\VC80\vcredist_x86.exe": CreateProcess error=3, The system cannot find the path specified
      STACK_TRACE: 7
      com.installshield.util.ProcessExecException: Cannot run program "\VC80\vcredist_x86.exe": CreateProcess error=3, The system cannot find the path specified
           at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
           at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
           at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
           at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
           at java.lang.Thread.run(Unknown Source)

      (13 Jun, 2012 11:57:36 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:57:36 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="." arch="."
      (13 Jun, 2012 11:57:48 AM), Install.product.install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, attempting to use the current JVM
      (13 Jun, 2012 11:57:48 AM), Install.product.install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, searching for a JVM
      (13 Jun, 2012 11:57:49 AM), Install.product.install, com.installshield.wizard.platform.win32.Win32JVMServiceImpl, dbg.jvm, executing launcher to resolve JVM
      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.wizard.service.jvm.PureJavaJVMServiceImpl$JVMFinder, err, java.io.IOException: Cannot run program "C:\Users\MOUMIT~1\AppData\Local\Temp\ismp001\LauncherMain.exe": CreateProcess error=740, The requested operation requires elevation
      STACK_TRACE: 13
      java.io.IOException: Cannot run program "C:\Users\MOUMIT~1\AppData\Local\Temp\ismp001\LauncherMain.exe": CreateProcess error=740, The requested operation requires elevation
           at java.lang.ProcessBuilder.start(Unknown Source)
           at java.lang.Runtime.exec(Unknown Source)
           at java.lang.Runtime.exec(Unknown Source)
           at com.installshield.wizard.service.jvm.PureJavaJVMServiceImpl$JVMFinder.execute(PureJavaJVMServiceImpl.java:690)
           at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
           at java.lang.Thread.run(Unknown Source)
      Caused by: java.io.IOException: CreateProcess error=740, The requested operation requires elevation
           at java.lang.ProcessImpl.create(Native Method)
           at java.lang.ProcessImpl.<init>(Unknown Source)
           at java.lang.ProcessImpl.start(Unknown Source)
           ... 6 more

      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, resolved to JVM file: null with JVM_HOME = null
      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, installing the bundled JVM
      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.wizard.platform.win32.Win32JVMServiceImpl, dbg.jvm, installing JVM to C:\OracleBI\uninstall\_jvm
      (13 Jun, 2012 11:57:50 AM), Install.product.install, java.io.IOException, err, java.io.IOException: Cannot run program "C:\Users\MOUMIT~1\AppData\Local\Temp\ismp001\LauncherMain.exe": CreateProcess error=740, The requested operation requires elevation
      STACK_TRACE: 13
      java.io.IOException: Cannot run program "C:\Users\MOUMIT~1\AppData\Local\Temp\ismp001\LauncherMain.exe": CreateProcess error=740, The requested operation requires elevation
           at java.lang.ProcessBuilder.start(Unknown Source)
           at java.lang.Runtime.exec(Unknown Source)
           at java.lang.Runtime.exec(Unknown Source)
           at com.installshield.wizard.service.jvm.PureJavaJVMServiceImpl$JVMInstaller.execute(PureJavaJVMServiceImpl.java:644)
           at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
           at java.lang.Thread.run(Unknown Source)
      Caused by: java.io.IOException: CreateProcess error=740, The requested operation requires elevation
           at java.lang.ProcessImpl.create(Native Method)
           at java.lang.ProcessImpl.<init>(Unknown Source)
           at java.lang.ProcessImpl.start(Unknown Source)
           ... 6 more

      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, ProductException: (error code = 601; message="JVM not found")
      STACK_TRACE: 8
      ProductException: (error code = 601; message="JVM not found")
           at com.installshield.product.actions.JVMResolution.install(JVMResolution.java:171)
           at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.checkUninstallerJVMResolution(PureJavaProductServiceImpl.java:4793)
           at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4554)
           at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
           at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
           at java.lang.Thread.run(Unknown Source)

      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows Vista" version="6.0" arch="x86"
      (13 Jun, 2012 11:57:50 AM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Windows .*" version="." arch="."
      (13 Jun, 2012 11:57:51 AM), Install.product.install, com.installshield.wizardx.ascii.ModifyFile, msg2, ASCII file C:\OracleBI\oc4j_bi\j2ee\home\applications\xmlpserver\xmlpserver\WEB-INF\xmlp-server-config.xml does not exist and will be created.
      (13 Jun, 2012 11:57:51 AM), Install.product.install, com.installshield.wizardx.ascii.ModifyFile, msg2, ASCII file C:\OracleBI\oc4j_bi\j2ee\home\applications\xmlpserver\xmlpserver\WEB-INF\server-config.wsdd does not exist and will be created.
      (13 Jun, 2012 11:57:51 AM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\server\Bin\installperfsas.bat": CreateProcess error=3, The system cannot find the path specified
      STACK_TRACE: 7
      com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\server\Bin\installperfsas.bat": CreateProcess error=3, The system cannot find the path specified
           at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
           at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
           at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
           at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
           at java.lang.Thread.run(Unknown Source)

      (13 Jun, 2012 11:57:51 AM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\web\bin\installperfsaw.bat": CreateProcess error=3, The system cannot find the path specified
      STACK_TRACE: 7
      com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\web\bin\installperfsaw.bat": CreateProcess error=3, The system cannot find the path specified
           at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
           at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
           at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
           at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
           at java.lang.Thread.run(Unknown Source)

      (13 Jun, 2012 11:57:52 AM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\oc4j_bi\bin\oc4j.cmd": CreateProcess error=3, The system cannot find the path specified
      STACK_TRACE: 7
      com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\oc4j_bi\bin\oc4j.cmd": CreateProcess error=3, The system cannot find the path specified
           at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
           at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
           at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
           at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
           at java.lang.Thread.run(Unknown Source)
        • 1. Re: OBIEE 10g installation problem on Windows Vista
          770542
          you have to install with admin user.
          1 person found this helpful
          • 2. Re: OBIEE 10g installation problem on Windows Vista
            Moumita C
            Thanks for your help, but I am doing the installation on my HP laptop and there is only one user with my name. I think(?) it has got administrative rights. Am I missing something?
            • 3. Re: OBIEE 10g installation problem on Windows Vista
              770542
              hi,

              computer >> right click >> manage >> local users and groups >> groups >> add your user to all groups.

              it is ok please check correct.
              • 4. Re: OBIEE 10g installation problem on Windows Vista
                Moumita C
                I checked the user profile and found that it is an administrator account.
                • 5. Re: OBIEE 10g installation problem on Windows Vista
                  user248025
                  Hi,

                  It's know issues only. by granding/changing Ownership to the current user then its will allows to install your obiee10g application.

                  kindly do the below steps, let say windows 7 os

                  1. Just right click your installation drive and refrence drive --the process is Properties-Security-Advanced, then press “Continue”, then select required users and
                  2. On the top right, you may find two options saying "Disabled". Enable them to enable the built-in Administrator.
                  3. Restart.
                  4. Log in to the Administrator account.
                  5. Right-click on the drive, folder, or file you desire permissions for.
                  6. Go to "Properties"
                  7. Go to "Security", then to "Advanced" and then to "Change Permissions"
                  8. Click on the User/Administrator account you use.
                  9. Check "Replace all child permissions....."
                  10. Press "Apply" and return.
                  11. Switch to your regular account. You may now be able to access the folders and files.

                  For more refer granding/changing Ownership to required users
                  http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/
                  http://support.microsoft.com/kb/810881
                  http://domenicsdownloads.blogspot.com/2010/07/access-denied-windows-7-problem-solved.html

                  Thanks
                  Deva
                  • 6. Re: OBIEE 10g installation problem on Windows Vista
                    Moumita C
                    Hi,

                    I have logged with the Administrator account, but still the problem exists, ie access is denied.
                    • 7. Re: OBIEE 10g installation problem on Windows Vista
                      user248025
                      Hi,

                      Please do above steps.100% sure your current Administrator account don't have "FULL Control" your error message says don't have jvm.dll access denied. from few months back i had same issues then trouble shooted by Changing administrator ownership then try to install Java and OBIEE10g/11g will work.

                      FYI:check it my screen short (full control permission to the obiee installation and reference drive)
                      http://imgur.com/1blRo

                      send me your screen short also

                      Thanks
                      Deva
                      1 person found this helpful
                      • 8. Re: OBIEE 10g installation problem on Windows Vista
                        Moumita C
                        Hi

                        Thanks a lot for your help. Even after I gave all the permission to my user, it could not access the file. So finally I logged with the Administrator user, and the problem was solved, ie access was available.

                        However, the installation still did not complete ... after 100% installation the screen got hanged. The error I found from the Install file is as below:

                        ----------------------------------
                        (13 Jun, 2012 5:30:37 PM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\server\Bin\installperfsas.bat": CreateProcess error=3, The system cannot find the path specified
                        STACK_TRACE: 7
                        com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\server\Bin\installperfsas.bat": CreateProcess error=3, The system cannot find the path specified
                             at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
                             at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
                             at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
                             at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
                             at java.lang.Thread.run(Unknown Source)

                        (13 Jun, 2012 5:30:37 PM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\web\bin\installperfsaw.bat": CreateProcess error=3, The system cannot find the path specified
                        STACK_TRACE: 7
                        com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\web\bin\installperfsaw.bat": CreateProcess error=3, The system cannot find the path specified
                             at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
                             at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
                             at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
                             at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
                             at java.lang.Thread.run(Unknown Source)

                        (13 Jun, 2012 5:30:38 PM), Install.product.install, com.siebel.analytics.install.ExecWizardActionCustom, err, com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\oc4j_bi\bin\oc4j.cmd": CreateProcess error=3, The system cannot find the path specified
                        STACK_TRACE: 7
                        com.installshield.util.ProcessExecException: Cannot run program "C:\OracleBI\oc4j_bi\bin\oc4j.cmd": CreateProcess error=3, The system cannot find the path specified
                             at com.installshield.util.ProcessExec.executeProcess(ProcessExec.java:180)
                             at com.installshield.wizardx.actions.ExecWizardAction.executeProcess(ExecWizardAction.java:412)
                             at com.installshield.wizardx.actions.ExecWizardAction.run(ExecWizardAction.java:457)
                             at com.siebel.analytics.install.ExecWizardActionCustom.run(ExecWizardActionCustom.java:79)
                             at java.lang.Thread.run(Unknown Source)

                        ----------------------------------

                        Could any one please help? I checked that these folder paths have not been created under OracleBI folder.

                        Regards,
                        Moumita
                        • 9. Re: OBIEE 10g installation problem on Windows Vista
                          user248025
                          Hi,
                          Can you try uninstalling and installing on a completely fresh directory. Looking at the log, it looks like some files exist from a previous install

                          uninstall any previus versions,if they exist.
                          run any tool to clear the registry
                          restart the machine
                          disable temporary any security
                          and ,in aix, check the jdk that you install.try different versions(from 1.6 and newer).
                          Make sure you have set it looback adaptor (static ip to updated on etc/hosts files)

                          Note:turned off McAfee on-access scan

                          Thanks
                          Deva
                          1 person found this helpful
                          • 10. Re: OBIEE 10g installation problem on Windows Vista
                            Moumita C
                            Hi,

                            I tried the steps as suggested by you, but it is still giving the same error!!! Help please....

                            Regards,
                            Moumita
                            • 11. Re: OBIEE 10g installation problem on Windows Vista
                              Dpka
                              Hi Moumita,

                              Your error log still points to obiee 10g folders (C:\OracleBI\server,C:\OracleBI\oc4j_bi etc). Can you check if you uninstalled all 10g components?

                              Regards,
                              Dpka
                              • 12. Re: OBIEE 10g installation problem on Windows Vista
                                Moumita C
                                Thank you all for your suggestions and help. Finally I am able to install successfully.
                                The resolution was simple... right click and "run as administrator" !