Hi, I have sun idm version 6, I have 3 environment test, qa and prod. sometimes IDM login with configurator didn't work. After giving username and password as configurator, the login page again comes without any error. I checked the spell check also but from my end I am giving correct username and password. But sometimes it login. Can anybody help me what is causing this issue. How can I rectify and fix this issue
Do you have a load balancer or reverse proxy in front of your idm servers? It sounds like you are getting bounced to the wrong instance by a round robin load balancer. If that is the case, then you will need to enable sticky load balancing.