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You can define a new message attribute and overwrite the existing Workflow Open Mail template (WFMAIL:OPEN_MAIL) using below steps
1. Define a message template attribute with name '#WFM_OPEN_MAIL'.
2. For message template attribute a constant value can be set as '<item_type_internal_name>:<message_internal_name> or you can specify a item attribute to set the value dynamically
3. Specify the message body as needed
4. Attach this message to the notification activity
You can refer to Workflow Developer guide Message Definition section header 'Notification Mailer Message Template Attributes' for more details as given below link
In the Workflow Mail Template Configure, we are attempting to discover if we can insert text between the single quotes.
I have a requirement where I need to edit the Approve/Reject/Request More Information in a mail template. The customer wants to have some texts populated in between the quotes in the "Rejection Reason" for the email Template.
e.g-: when click on Reject link form email, my requirement is to add a text mentioned below in italics. This will give the user instructions on what to do....many tiumers they see the single quotes and do not enter in the Rejection Reason.
Approval Action: 'Reject'
Rejection Reason: ' insert rejection reason text here '
Thanks in advance.
Edited by: JfryLove1 on Sep 19, 2012 6:02 AM