0 Replies Latest reply: Jun 25, 2012 6:26 PM by 945743 RSS

    Read timed out error in IOP Ver 11.1.2.0

    945743
      Hi,

      This is an error we encountered during one of IOP testing for a project. Wondering if someone can help us understand the real issue. Any help is appreciated.

      User is using the Analysis Workbench, He has created a scenario, and in one of the cubes, focused on a specific Fiscal quarter using the Add-ins options in Excel.

      Then, he selected this quarter and chose 'Show Quarter' option by right clicking on the selected qtr. System then threw out the error:

      *Read Timed out. We encountered a problem performing your request. Please notify Oracle, referring to error tag [mtreoi]*

      I searched the logs on the server and this is what I found

      bash-3.2$ grep 'Read time' *
      IOP-8.log:[2012-06-21T17:24:28.718+00:00] [IOPServer_Oracle_IOP_LTV_UAT] [ERROR] [] [oracle.iop.isclient.analyzer.WorkbookServlet] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JWG4aeE1F00073z,0] [APP: IOP_Oracle_IOP_LTV_UAT#11.1.2.0] Error tag [mtreoi]: Cannot process response action /scenario/63:0/sheet/LTV Analysis/address/E4/show/LTV Analysis/levelZoom/FiscalQtr-FiscalQtr-Quarter: com.interlacesystems.util.ISException: Read timed out

      IOPServer_Oracle_IOP_LTV_UAT-diagnostic-8.log:[2012-06-21T17:24:28.718+00:00] [IOPServer_Oracle_IOP_LTV_UAT] [ERROR] [] [oracle.iop.isclient.analyzer.WorkbookServlet] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000JXB5vT4hE1F3z,0] [APP: IOP_Oracle_IOP_LTV_UAT#11.1.2.0] Error tag [mtreoi]: Cannot process response action /scenario/63:0/sheet/LTV Analysis/address/E4/show/LTV Analysis/levelZoom/FiscalQtr-FiscalQtr-Quarter: com.interlacesystems.util.ISException: Read timed out