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The 'instance administrator user' is actually the OS user who instaleld TimesTen. You need to log in to the OS as that user and then when you connect to the TimesTen datqabase you will have instance admin privilege. If you don't know th password for the OS user, ask your sysadmin to reset it to a new, known password or, if you have root privilege yoursel, just 'su -' to that user and off you go.
If you are unable to access the OS user then I', afraid there is nothing that can be done...