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this is a bug in SGD 4.61 . . .fixed with a hot fix . . . please open a Service Request with Oracle Support via1 person found this helpful
using your SGD contract/Support Identifier and refer to
Bug 13955914 - ESC: CNS WITH FORWARD SLASHES IN THEM APPEAR TO RESULT IN BLANK WEBTOPS
a fix will then be provided to you. This bug will be included in a future version of SGD.
Thanks very much for the quick response/answer! We will follow up on it ASAP!