I am trying to install Workbench and I can't get passed the username/password for the service. I tried using everything from my domain username to a locally created user and nothing works, it comes back every time stating the username was not recognized by the operating system. Anyone else having this problem?
See my comments for the CAS installer here: Re: CAS Installation on EID 2.3 , although it's a different product/installer, I believe that the same problem can occur, perhaps due to elevation or local policy restrictions.
Per that thread, try manually granting the "Log on as a service" right to the account you want to use as the service account, then run the installer.