0 Replies Latest reply on Jul 17, 2012 9:00 PM by user13397490

    How OSM will handle multiple rate plans in one order from Siebel?

      How OSM will handle the multiple rateplans in one order from Siebel?
      Say there are 10 rate plans selected in Siebel and each rate plan has some 10 services, so total number of order lines we get in OSM are 100 order lines. Now we have product specs towards these 10 rate plans i.e. product classes mapped.

      1. If all the product classes are same, How many orchestration plan gets generated?
      2. How many provisioning orders will get generated?
      3. Customer creation should happen only for the first rateplan and how OSM will sequence these requests to provisioning cartridge?

      All above questions are with reference to O2A cartridges of OSM.

      Amit Singh