2 Replies Latest reply on Jul 20, 2012 11:13 AM by Srini Chavali-Oracle

    Supplier is getting emails about closed notifications

    950281
      Hi,

      Supplier is getting emails about closed notifications while earlier he used to not receive such notifications. The message name is EMAIL_PO_PDF.

      The Autoclose_FYI parameter is set to Y already in our case.
      Which parameter decides the end date for this type of notifications ? As we see end date is sometimes only 1 min and for others it is 20-30 days.
      Earlier the supplier was receiving only FYI notification emails like " +_KPN - Standard Purchase Order 3039086, 0_+ ". Now, he is receiving Closed notification emails like " _+*Closed*: KPN - Standard Purchase Order 3039086, 0+_ ". How come the supplier is suddenly receiving FYI notification emails with prefix CLOSED ?

      Please suggest why they are generated and how to stop these CLOSED FYI email notifications as supplier does not want to receive them.

      Below is an example email:

      ========================================================================
      ________________________________________
      From: Production Workflow Mailer (D1556P) [mailto:imapzeusprd@zeus.kpn.com]
      Sent: Thursday, July 12, 2012 3:45 PM
      To: KPN@DEVB.NL.AMERICAN
      Subject: Closed: KPN - Standard Purchase Order 3039086, 0

      You earlier received the notification shown below. That notification is now closed, and no longer requires your response. You may simply delete it along with this message.
      ________________________________________
      From ROOS, C
      To KPN@DEVB.NL.AMERICAN
      Sent 18-JUN-12 22:10:57
      ID 865518



      Please review the purchase order and any other document attached to this message.

      ============================================================================


      Regards,
      Natasha

      Edited by: 947278 on Jul 19, 2012 7:05 AM