2 Replies Latest reply on Jul 20, 2012 11:13 AM by Srini Chavali-Oracle

    Supplier is getting emails about closed notifications


      Supplier is getting emails about closed notifications while earlier he used to not receive such notifications. The message name is EMAIL_PO_PDF.

      The Autoclose_FYI parameter is set to Y already in our case.
      Which parameter decides the end date for this type of notifications ? As we see end date is sometimes only 1 min and for others it is 20-30 days.
      Earlier the supplier was receiving only FYI notification emails like " +_KPN - Standard Purchase Order 3039086, 0_+ ". Now, he is receiving Closed notification emails like " _+*Closed*: KPN - Standard Purchase Order 3039086, 0+_ ". How come the supplier is suddenly receiving FYI notification emails with prefix CLOSED ?

      Please suggest why they are generated and how to stop these CLOSED FYI email notifications as supplier does not want to receive them.

      Below is an example email:

      From: Production Workflow Mailer (D1556P) [mailto:imapzeusprd@zeus.kpn.com]
      Sent: Thursday, July 12, 2012 3:45 PM
      Subject: Closed: KPN - Standard Purchase Order 3039086, 0

      You earlier received the notification shown below. That notification is now closed, and no longer requires your response. You may simply delete it along with this message.
      From ROOS, C
      Sent 18-JUN-12 22:10:57
      ID 865518

      Please review the purchase order and any other document attached to this message.



      Edited by: 947278 on Jul 19, 2012 7:05 AM