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Try this, as it may help:
1. Log in as the Administrator and make sure you are online
2. Create a new profile called "Test" or something you may want to use
3. Try and log into UPK as "Test" and see if that works?
Normally when you create a new profile, you need to provide credentials for the new account (which you create as the Administrator), and you need to provide the library location. Then upon first-time login, the library performs a "get" and downloads all content from the server to the client and populates the street structure in the developer for the new profile.
Try and see if this works? You may then need to use this profile (if it works) instead of the one that you are trying to use. Remember, if it is a multi-user enviroment, all author's content is retained in the library and you should be able to retrieve any previous work "checked in" by the account that no longer functions correctly.
Hope it helps!