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3 Replies Latest reply: Jul 22, 2012 2:25 AM by rukbat RSS

MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR Transaction: Generic unde

949436 Newbie
Currently Being Moderated
hi everybody.
i have a one X4800 server and i dont have any error on the server but in the mcelog on the operating system i have this error :

Hardware event. This is not a software error.
CPU 0 BANK 9 MCG status:
MCG status:
MCi status:
Error overflow
Corrected error
Error enabled
MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR
Transaction: Generic undefined request
STATUS 900000400009008f MCGSTATUS 0


whats meaning of this error?
  • 1. Re: MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR Transaction: Generic unde
    rukbat Guru Moderator
    Currently Being Moderated
    Contact Oracle Support.
    Log a Support Request.
    Work with them to install and run Explorer.
    Arrange to send them the Explorer output file (or alternatively all your /var/adm/messages files).
    Schedule a service window to shut the system down so that they can have a service engineer replace the failing memory module(s).
  • 2. Re: MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR Transaction: Generic unde
    949436 Newbie
    Currently Being Moderated
    but i dont have any error in my server only see the error on the mcelog.
    do you think is this a operating system error??????

    https://rhn.redhat.com/errata/RHBA-2011-0519.html

    can u see the uper link i find it and that dacument said this is a operating system error. can u chek it please?
  • 3. Re: MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR Transaction: Generic unde
    rukbat Guru Moderator
    Currently Being Moderated
    946433 wrote:
    . can u chek it please?
    These are technical discussion forums.
    The people that post to forum inquiries are end-users, just like you.
    These forums are NOT a way to "speak" to Oracle technical support staffmembers.
    There are no company employees just sitting there waiting for you to post.

    What you seem to be hoping to get is techsupport.
    That is too intricate for an anonymous internet forum to take care of.
    For that you will need to log a S.R.


    .
    ---
    do you think is this a operating system error??????
    https://rhn.redhat.com/errata/RHBA-2011-0519.html
    can u see the uper link i find it and that dacument said this is a operating system error.
    I also find it curious that you have posted what is essentially the same error three times now, on different computer systems.
    (this thread plus these other two threads)
    MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR Transaction
    SUN&HP
    That suggests a configuration error. That suggests you like to install some sort of logging daemon that eliminates all the natural system logging and tries to replace it with a consolidating logger. That would definitely require assistance from TechSupport because an analysis is far too complicated to be handled by a forum discussion.

    Go to the companies that you bought the systems from.
    Open support cases with each.
    Pay for support if you must, but that's the only way to get a solution.

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