5 Replies Latest reply: Jul 26, 2012 10:54 AM by 951440 RSS

    IntegrationService not creating a desktop shortcut on some windows PC's

    matbroughty
      Does anyone know what on a PC would block the creation of desktop shortcuts. For the majority of installs a desktop short cut has been created fine, but for a couple of clients for some reason no desktop shortcut was created (XP and Win 7).

      I have had a look through the IntegrationServiceImpl source code and it isn't obvious what kind of things would block the creation of a desktop shortcut.

      The jnlp file is fine as it creates desktop shortcuts on the majority of pcs.

      <shortcut online="true">
      <desktop></desktop>
      <menu submenu="MyExtractor"/>
      </shortcut>

      Anyone know what could block?