14 Replies Latest reply: Jul 30, 2012 3:44 AM by 917856 RSS

    INS  20802 oracle net configuration assistant failed

    917856
      i installed Oracle enterpraise linux 5.5 and then am trying to install oracle 11g R2.

      when reaching the 95% it shows an error

      INS- 20802 oracle net configuration assistant failed


      how to resolve this?

      can anyone please tell me, Is this related to hardware issue(motherboard) bcoz i installed this same setup in intel board , it was working fine. but in Asus- Model no : M5A78L-M LX , gives error.

      Edited by: Velsjeya on Jul 27, 2012 12:26 AM
        • 1. Re: INS  20802 oracle net configuration assistant failed
          Hoek
          Check the logs...

          INS-20802: string failed.
          Cause: The plug-in failed in its perform method
          Action: Refer to the logs or contact Oracle Support Services.
          http://docs.oracle.com/cd/E11882_01/server.112/e17766/framework_errormessages.htm#sthref27396
          • 2. Re: INS  20802 oracle net configuration assistant failed
            DB
            hi,


            Kindly go through below link

            http://emrebaransel.blogspot.in/2012/01/ins-20802-oracle-net-configuration.html#more


            Regards,
            Db.
            • 3. Re: INS  20802 oracle net configuration assistant failed
              917856
              thank u boss...

              i assigned new ip for my machine... and hostname also assigned in hosts file.

              any other clue?
              • 4. Re: INS  20802 oracle net configuration assistant failed
                917856
                thank you,

                i dont have meta link support..

                how to fix this plug -in issue?
                • 5. Re: INS  20802 oracle net configuration assistant failed
                  Osama_Mustafa
                  Could you please Post installation log
                  • 6. Re: INS  20802 oracle net configuration assistant failed
                    917856
                    NFO: Starting 'Oracle Net Configuration Assistant'
                    INFO: Parsing command line arguments:
                    INFO: Parameter "orahome" = /u01/app/oracle/product/11.2.0/db_1
                    INFO: Parameter "orahnam" = OraDb11g_home1
                    INFO: Parameter "instype" = typical
                    INFO: Parameter "inscomp" = client,oraclenet,javavm,server,ano
                    INFO: Parameter "insprtcl" = tcp
                    INFO: Parameter "cfg" = local
                    INFO: Parameter "authadp" = NO_VALUE
                    INFO: Parameter "responsefile" = /u01/app/oracle/product/11.2.0/db_1/network/install/netca_typ.rsp
                    INFO: Parameter "silent" = true
                    INFO: Done parsing command line arguments.
                    INFO: Oracle Net Services Configuration:
                    INFO: #
                    INFO: # An unexpected error has been detected by HotSpot Virtual Machine:
                    INFO: #
                    INFO: # SIGSEGV (0xb) at pc=0xa2d6d35e, pid=9870, tid=3086747856
                    INFO: #
                    INFO: # Java VM: Java HotSpot(TM) Server VM (1.5.0_17-b02 mixed mode)
                    INFO: # Problematic frame:
                    INFO: # C [libnnz11.so+0x3c35e]
                    INFO: #
                    INFO: # An error report file with more information is saved as hs_err_pid9870.log
                    INFO: #
                    INFO: # If you would like to submit a bug report, please visit:
                    INFO: # http://java.sun.com/webapps/bugreport/crash.jsp
                    INFO: #
                    INFO:
                    WARNING: /u01/app/oracle/product/11.2.0/db_1/bin/netca: line 178: 9870 Aborted $JRE $JRE_OPTIONS -classpath $CLASSPATH oracle.net.ca.NetCA $*
                    WARNING:
                    INFO: Completed Plugin named: Oracle Net Configuration Assistant
                    INFO: Oracle Net Configuration Assistant failed.
                    INFO: Oracle Net Configuration Assistant failed.
                    INFO: ConfigClient.executeSelectedToolsInAggregate action performed
                    INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
                    INFO:
                    The Runconfig command constructed is /u01/app/oracle/product/11.2.0/db_1/oui/bin/runConfig.sh ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1 MODE=perform ACTION=configure RERUN=false $*
                    INFO: Since the option is to overwrite the existing /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands file, backing it up
                    INFO: The backed up file name is /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands.bak.2
                    INFO: ConfigClient.saveSession method called
                    INFO: Calling event ConfigSessionEnding
                    INFO: ConfigClient.endSession method called
                    INFO: Completed Configuration
                    INFO: Performing Configuration
                    INFO: Entering ConfigClient.init method
                    INFO: ConfigClient.init sOracleHomeLoc=/u01/app/oracle/product/11.2.0/db_1, sTopAggId=oracle.server
                    INFO: Entering ConfigClient.initClientAndSession method
                    INFO: ConfigClient.initClientAndSession status : connected to the config framework
                    INFO: ConfigClient.initClientAndSession session begun oracle.sysman.emCfg.client.CfwSession@16aa19
                    INFO: ConfigClient.initClientAndSession m_oAggregate=[Loracle.sysman.emCfg.common.IAggregate;@1f95fc4
                    INFO: Configuration log directory - /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs
                    INFO: Exiting ConfigClient.init method
                    INFO: Calling event ConfigSessionInitialized
                    INFO: ConfigClient.registerOutErrStream method called
                    INFO: Entering ConfigClient.getToolsList method
                    INFO: Selecting job named 'Oracle Database Configuration Assistant' for retry
                    INFO: Updating Transient Parameters in the Aggregates
                    INFO: Updating Transient Parameters for oracle.server
                    INFO: Updating Transient Parameters for oracle.assistants.netca.client
                    INFO: Updating Transient Parameters for oracle.assistants.server
                    INFO: Setting value to transient variable s_dbcaArgs
                    INFO: Setting value to transient variable S_SYSMANPASSWORD
                    INFO: Setting value to transient variable s_systemPasswordFlag
                    INFO: Setting value to transient variable s_sysmanPasswordFlag
                    INFO: Setting value to transient variable S_HOSTUSERPASSWORD
                    INFO: Setting value to transient variable s_dbcaArgsOverride
                    INFO: Setting value to transient variable windows_commandline_prefix
                    INFO: Setting value to transient variable s_sysPasswordFlag
                    INFO: Setting value to transient variable S_SYSPASSWORD
                    INFO: Setting value to transient variable s_asmsnmpPasswordFlag
                    INFO: Setting value to transient variable S_DBSNMPPASSWORD
                    INFO: Setting value to transient variable s_dbsnmpPasswordFlag
                    INFO: Setting value to transient variable S_ASMSNMPPASSWORD
                    INFO: Setting value to transient variable S_SYSTEMPASSWORD
                    INFO: Setting value to transient variable s_hostUserPasswordFlag
                    INFO: Updating Transient Parameters for OuiConfigVariables
                    INFO: Updating Transient Parameters for oracle.sysman.ccr
                    INFO: Updating Transient Parameters for oracle.sysman.console.db
                    INFO: Successfully updated Transient Parameters in the Aggregates
                    INFO: Configuration log directory - /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs
                    INFO:
                    The Runconfig command constructed is /u01/app/oracle/product/11.2.0/db_1/oui/bin/runConfig.sh ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1 MODE=perform ACTION=configure RERUN=true $*
                    INFO: Since the option is to overwrite the existing /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolAllCommands file, backing it up
                    INFO: The backed up file name is /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolAllCommands.bak.3
                    INFO: Entering ConfigClient.executeSelectedToolsInAggregate method
                    INFO: ConfigClient.executeSelectedToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
                    INFO: Entering ConfigClient.assignAction method
                    INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@2b2b16
                    INFO: ConfigClient.assignAction action is of type :configuration
                    INFO: Exiting ConfigClient.assignAction method
                    INFO: ConfigClient.executeSelectedToolsInAggregate action assigned
                    INFO: Started Plugin named: Oracle Database Configuration Assistant
                    INFO: Found associated job
                    INFO: Starting 'Oracle Database Configuration Assistant'
                    INFO: Starting 'Oracle Database Configuration Assistant'
                    INFO: Executing DBCA
                    INFO: Command /u01/app/oracle/product/11.2.0/db_1/bin/dbca -progress_only -createDatabase -templateName General_Purpose.dbc -sid orcl -gdbName orcl -emConfiguration LOCAL -storageType FS -datafileDestination /u01/app/oracle/product/11.2.0/oradata -datafileJarLocation /u01/app/oracle/product/11.2.0/db_1/assistants/dbca/templates -responseFile NO_VALUE -characterset WE8MSWIN1252 -obfuscatedPasswords false -sampleSchema false -oratabLocation /u01/app/oracle/product/11.2.0/db_1/install/oratab -disableSecurityConfiguration ALL -automaticMemoryManagement true -totalMemory 3138 -maskPasswords false -oui_internal
                    INFO: ... GenericInternalPlugIn.handleProcess() entered.
                    INFO: ... GenericInternalPlugIn: getting configAssistantParmas.
                    INFO: ... GenericInternalPlugIn: checking secretArguments.
                    INFO: ... GenericInternalPlugIn: starting read loop.
                    INFO: Read: SYS_PASSWORD_PROMPT
                    INFO: Processing: SYS_PASSWORD_PROMPT for argument tag -sysPassword
                    INFO: Read: SYSTEM_PASSWORD_PROMPT
                    INFO: Processing: SYSTEM_PASSWORD_PROMPT for argument tag -systemPassword
                    INFO: Read: DBSNMP_PASSWORD_PROMPT
                    INFO: Processing: DBSNMP_PASSWORD_PROMPT for argument tag -dbsnmpPassword
                    INFO: Read: SYSMAN_PASSWORD_PROMPT
                    INFO: Processing: SYSMAN_PASSWORD_PROMPT for argument tag -sysmanPassword
                    INFO: End of argument passing to stdin
                    INFO: Read: #
                    INFO: Read: # An unexpected error has been detected by HotSpot Virtual Machine:
                    INFO: Read: #
                    INFO: Read: # SIGSEGV (0xb) at pc=0x9e1ea35e, pid=9971, tid=3086112976
                    INFO: Read: #
                    INFO: Read: # Java VM: Java HotSpot(TM) Server VM (1.5.0_17-b02 mixed mode)
                    INFO: Read: # Problematic frame:
                    INFO: Read: # C [libnnz11.so+0x3c35e]
                    INFO: Read: #
                    INFO: Read: # An error report file with more information is saved as hs_err_pid9971.log
                    INFO: Read: #
                    INFO: Read: # If you would like to submit a bug report, please visit:
                    INFO: Read: # http://java.sun.com/webapps/bugreport/crash.jsp
                    INFO: Read: #
                    INFO: Completed Plugin named: Oracle Database Configuration Assistant
                    INFO: Oracle Database Configuration Assistant failed.
                    INFO: Oracle Database Configuration Assistant failed.
                    INFO: ConfigClient.executeSelectedToolsInAggregate action performed
                    INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
                    INFO:
                    The Runconfig command constructed is /u01/app/oracle/product/11.2.0/db_1/oui/bin/runConfig.sh ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1 MODE=perform ACTION=configure RERUN=false $*
                    INFO: Since the option is to overwrite the existing /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands file, backing it up
                    INFO: The backed up file name is /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands.bak.3
                    INFO: ConfigClient.saveSession method called
                    INFO: Calling event ConfigSessionEnding
                    INFO: ConfigClient.endSession method called
                    INFO: Completed Configuration
                    INFO: Performing Configuration
                    INFO: Entering ConfigClient.init method
                    INFO: ConfigClient.init sOracleHomeLoc=/u01/app/oracle/product/11.2.0/db_1, sTopAggId=oracle.server
                    INFO: Entering ConfigClient.initClientAndSession method
                    INFO: ConfigClient.initClientAndSession status : connected to the config framework
                    INFO: ConfigClient.initClientAndSession session begun oracle.sysman.emCfg.client.CfwSession@1c8f3da
                    INFO: ConfigClient.initClientAndSession m_oAggregate=[Loracle.sysman.emCfg.common.IAggregate;@1a271
                    INFO: Configuration log directory - /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs
                    INFO: Exiting ConfigClient.init method
                    INFO: Calling event ConfigSessionInitialized
                    INFO: ConfigClient.registerOutErrStream method called
                    INFO: Entering ConfigClient.getToolsList method
                    INFO: Selecting job named 'Oracle Database Configuration Assistant' for retry
                    INFO: Updating Transient Parameters in the Aggregates
                    INFO: Updating Transient Parameters for oracle.server
                    INFO: Updating Transient Parameters for oracle.assistants.netca.client
                    INFO: Updating Transient Parameters for oracle.assistants.server
                    INFO: Setting value to transient variable s_dbcaArgs
                    INFO: Setting value to transient variable S_SYSMANPASSWORD
                    INFO: Setting value to transient variable s_systemPasswordFlag
                    INFO: Setting value to transient variable s_sysmanPasswordFlag
                    INFO: Setting value to transient variable S_HOSTUSERPASSWORD
                    INFO: Setting value to transient variable s_dbcaArgsOverride
                    INFO: Setting value to transient variable windows_commandline_prefix
                    INFO: Setting value to transient variable s_sysPasswordFlag
                    INFO: Setting value to transient variable S_SYSPASSWORD
                    INFO: Setting value to transient variable s_asmsnmpPasswordFlag
                    INFO: Setting value to transient variable S_DBSNMPPASSWORD
                    INFO: Setting value to transient variable s_dbsnmpPasswordFlag
                    INFO: Setting value to transient variable S_ASMSNMPPASSWORD
                    INFO: Setting value to transient variable S_SYSTEMPASSWORD
                    INFO: Setting value to transient variable s_hostUserPasswordFlag
                    INFO: Updating Transient Parameters for OuiConfigVariables
                    INFO: Updating Transient Parameters for oracle.sysman.ccr
                    INFO: Updating Transient Parameters for oracle.sysman.console.db
                    INFO: Successfully updated Transient Parameters in the Aggregates
                    INFO: Configuration log directory - /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs
                    INFO:
                    The Runconfig command constructed is /u01/app/oracle/product/11.2.0/db_1/oui/bin/runConfig.sh ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1 MODE=perform ACTION=configure RERUN=true $*
                    INFO: Since the option is to overwrite the existing /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolAllCommands file, backing it up
                    INFO: The backed up file name is /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolAllCommands.bak.4
                    INFO: Entering ConfigClient.executeSelectedToolsInAggregate method
                    INFO: ConfigClient.executeSelectedToolsInAggregate oAggregate=oracle.server:oracle.server:11.2.0.1.0:common
                    INFO: Entering ConfigClient.assignAction method
                    INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@f49909
                    INFO: ConfigClient.assignAction action is of type :configuration
                    INFO: Exiting ConfigClient.assignAction method
                    INFO: ConfigClient.executeSelectedToolsInAggregate action assigned
                    INFO: Started Plugin named: Oracle Database Configuration Assistant
                    INFO: Found associated job
                    INFO: Starting 'Oracle Database Configuration Assistant'
                    INFO: Starting 'Oracle Database Configuration Assistant'
                    INFO: Executing DBCA
                    INFO: Command /u01/app/oracle/product/11.2.0/db_1/bin/dbca -progress_only -createDatabase -templateName General_Purpose.dbc -sid orcl -gdbName orcl -emConfiguration LOCAL -storageType FS -datafileDestination /u01/app/oracle/product/11.2.0/oradata -datafileJarLocation /u01/app/oracle/product/11.2.0/db_1/assistants/dbca/templates -responseFile NO_VALUE -characterset WE8MSWIN1252 -obfuscatedPasswords false -sampleSchema false -oratabLocation /u01/app/oracle/product/11.2.0/db_1/install/oratab -disableSecurityConfiguration ALL -automaticMemoryManagement true -totalMemory 3138 -maskPasswords false -oui_internal -oui_internal
                    INFO: ... GenericInternalPlugIn.handleProcess() entered.
                    INFO: ... GenericInternalPlugIn: getting configAssistantParmas.
                    INFO: ... GenericInternalPlugIn: checking secretArguments.
                    INFO: ... GenericInternalPlugIn: starting read loop.
                    INFO: Read: SYS_PASSWORD_PROMPT
                    INFO: Processing: SYS_PASSWORD_PROMPT for argument tag -sysPassword
                    INFO: Read: SYSTEM_PASSWORD_PROMPT
                    INFO: Processing: SYSTEM_PASSWORD_PROMPT for argument tag -systemPassword
                    INFO: Read: DBSNMP_PASSWORD_PROMPT
                    INFO: Processing: DBSNMP_PASSWORD_PROMPT for argument tag -dbsnmpPassword
                    INFO: Read: SYSMAN_PASSWORD_PROMPT
                    INFO: Processing: SYSMAN_PASSWORD_PROMPT for argument tag -sysmanPassword
                    INFO: End of argument passing to stdin
                    INFO: Read: #
                    INFO: Read: # An unexpected error has been detected by HotSpot Virtual Machine:
                    INFO: Read: #
                    INFO: Read: # SIGSEGV (0xb) at pc=0x9e1c835e, pid=10070, tid=3085977808
                    INFO: Read: #
                    INFO: Read: # Java VM: Java HotSpot(TM) Server VM (1.5.0_17-b02 mixed mode)
                    INFO: Read: # Problematic frame:
                    INFO: Read: # C [libnnz11.so+0x3c35e]
                    INFO: Read: #
                    INFO: Read: # An error report file with more information is saved as hs_err_pid10070.log
                    INFO: Read: #
                    INFO: Read: # If you would like to submit a bug report, please visit:
                    INFO: Read: # http://java.sun.com/webapps/bugreport/crash.jsp
                    INFO: Read: #
                    INFO: Completed Plugin named: Oracle Database Configuration Assistant
                    INFO: Oracle Database Configuration Assistant failed.
                    INFO: Oracle Database Configuration Assistant failed.
                    INFO: ConfigClient.executeSelectedToolsInAggregate action performed
                    INFO: Exiting ConfigClient.executeSelectedToolsInAggregate method
                    INFO:
                    The Runconfig command constructed is /u01/app/oracle/product/11.2.0/db_1/oui/bin/runConfig.sh ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1 MODE=perform ACTION=configure RERUN=false $*
                    INFO: Since the option is to overwrite the existing /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands file, backing it up
                    INFO: The backed up file name is /u01/app/oracle/product/11.2.0/db_1/cfgtoollogs/configToolFailedCommands.bak.4
                    INFO: ConfigClient.saveSession method called
                    INFO: Calling event ConfigSessionEnding
                    INFO: ConfigClient.endSession method called
                    INFO: Completed Configuration
                    INFO: Number of root scripts to be executed = 1
                    INFO: User accepted to run root scripts
                    INFO: Number of root scripts to be executed = 1
                    INFO: User accepted to run root scripts
                    INFO: Finding the most appropriate exit status for the current application
                    INFO: Exit Status is 0
                    INFO: Shutdown Oracle Database 11g Release 2 Installer
                    INFO: Unloading Setup Driver
                    • 7. Re: INS  20802 oracle net configuration assistant failed
                      Hoek
                      Logfile says, amongst others:
                      - An error report file with more information is saved as hs_err_pid9870.log
                      - An error report file with more information is saved as hs_err_pid9871.log
                      Have you looked into those logs as well?
                      • 8. Re: INS  20802 oracle net configuration assistant failed
                        917856
                        where i can get this file?

                        i mean file location?
                        • 9. Re: INS  20802 oracle net configuration assistant failed
                          Osama_Mustafa
                          $ORACLE_HOME/cfgtoollogs/dbca
                          • 10. Re: INS  20802 oracle net configuration assistant failed
                            Srini Chavali-Oracle
                            Are you running 32-bit OS on 64-bit hardware ? If so, pl see the solution in this thread - Re: 11g R2 Installation failure.


                            https://forums.oracle.com/forums/search.jspa?threadID=&q=libnnz11&objID=f64&dateRange=all&userID=&numResults=15


                            HTH
                            Srini
                            • 11. Re: INS  20802 oracle net configuration assistant failed
                              917856
                              since i dont have a meta link support to update a Patch,

                              i tried to install OEL 5.5 - *64 bit* but it gives error message.

                              " Kernel panic : Fatal exception "

                              Edited by: Velsjeya on Jul 30, 2012 6:08 AM
                              • 13. Re: INS  20802 oracle net configuration assistant failed
                                Helios-GunesEROL
                                Hi;

                                Is this your machine is Virtual machine?

                                Regard
                                Helios
                                • 14. Re: INS  20802 oracle net configuration assistant failed
                                  917856
                                  NO...

                                  am running in separate machine.