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3 Replies Latest reply: Aug 4, 2012 7:00 AM by HEBA2008 RSS

Server unreachable , back after restart -- explanation

HEBA2008 Newbie
Currently Being Moderated
A sun fire 480 server because ping-able but not accessible , when we gave up , we restarted the server and everything is fine and the server is accessible. I'm couldn't get an explanation for what happened.

- No crush dump
- explorer shows nothing wrong

What might be the problem ?!

Regards
HEBA

Edited by: HEBA2008 on Jul 30, 2012 5:09 PM
  • 1. Re: Server unreachable , back after restart -- explanation
    rukbat Guru Moderator
    Currently Being Moderated
    It will be impossible for anyone in the forum to help you to find a root cause.
    No one has remote access to the system (and is not EVER going to get such access because that would be a flagrant security flaw), so no one can examine any system logs for details you accidentally missed.

    You didn't provide any excerpts to any of your log files, nor any extensive description of that system in your data center (connectivity, assigned usage, or anything else relevant), so it would require mental telepathy to investigate the system.

    You have an Explorer file.
    That's great.
    Go log a SR with Oracle TechSupport and have them examine that file.

    If you cannot do that, then just make note on the calendar that the event occurred and go on with your business as usual.
  • 2. Re: Server unreachable , back after restart -- explanation
    Nik Expert
    Currently Being Moderated
    Hi.
    You should check */var/adm/messages* at time when you reboot the server.

    Also look result from consolehistory from ALOM.

    In case server will respond to ping - it's menas that kernel was running.

    Can you access to server from console ?
    What messages was at this moment on console ?

    Possible reasons: no virtual memory left, disks problem, problem with access to NFS server.....


    Regards.
  • 3. Re: Server unreachable , back after restart -- explanation
    HEBA2008 Newbie
    Currently Being Moderated
    Thanks for your support

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