I am working in iStore and iPayment module.
There I have created custom Payment System, Payment System Account and Payee. I mapped the operating unit and Payment System in the custom Payee. After doing this all setup when I am doing place order by using CC Payment method I am facing the following issue in Confirmation page.
Error messages from Order Management
Credit card authorization for this order has failed. The order has been placed on Credit Card Authorization Failure Hold. (AMOUNT=4,932.54)
A hold prevents booking of this order.
There is an error in order submission.
Please confirm you have set the System Profile Option settings as per the iStore Release 12.1 Implementation Guide -
To enable credit card authorization for orders created in Entered status, set the profile options as follows:
• ASO: Credit Card Authorization = Yes
• ASO: Default Order State = Entered
To enable Credit Card Authorization for orders created in Booked status, set the profile options as follows:
This set up will do the credit card authorization from iStore.
• ASO: Credit Card Authorization = No
• ASO: Default Order State profile = Booked
• IBE: Perform Payment authorization = Yes
If you have 'ASO : Credit Card Authorization' set to yes, the you need to have profile 'ASO: Default Order State' set to 'Entered'.
And if you have 'ASO : Credit Card Authorization' set to no, then you can have profile 'ASO: Default Order State' set to 'Booked'.
Related discussion: Place Order in iStore 12.1 Errors With 'Duplicate Transaction' (Doc ID 1337945.1)
Oracle Customer Support
I have done the following setups which you mentioned but now i'm getting the below issue.
Your order is on "Hold" with Order Number 17909 Please print this page and keep it for your records. If you are faxing your credit card number or purchase order, remember to complete the Faxed Order section below before faxing.