5 Replies Latest reply: Apr 10, 2013 10:30 AM by Kunal Narkhede RSS

    Agent 12c raises "Incident (non-critical) error / XML-20221"

    vivalavida
      Hi ,
      our agents (12c) are raising once in a while the following error:

      2012-08-14 20:14:18,910 [36:pool-1-thread-1] ERROR - Incident (non-critical) error:
      oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer$ResponseXMLException: <Line 1, Column 2332>: XML-20221: (Abbruchfehler) Ungültiges Zeichen in Text
           at oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer.processNotificationValue(UploadStoreForward.java:2126)
           at oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer.xferFile(UploadStoreForward.java:1826)
           at oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer.run(UploadStoreForward.java:2221)
           at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
           at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
           at java.lang.Thread.run(Thread.java:662)

      In CloudControl the error shows up as "Diagnostic Incident"

      Internal error detected: oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer$ResponseXMLException:oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer:2126

      Help help will be appreciated...

      Rgds
      JH