1 Reply Latest reply on Aug 27, 2012 4:05 PM by Viktor.Jarolim-Oracle

    Chain exception in OSM server

    Pratik
      Hi,

      We are getting the below mentioned chain exception on OSM server and it is in loop, affecting the performance of the server, thereby rejecting the incoming messages from remote destinations.
      Kindly request to provide the reason for this error and the resolution thereafter.

      <Error> <oms> <BEA-000000> <impl.OrchestrationDependenciesMDB: Failed to process order item dependency for predecessor order ID [5174] successor order ID [5174] dependencyKey[oracle.communications.ordermanagement.orchestration.execution.cache.impl.OrderOrchestrationEntityKeyImpl@4cbf2d[a=5174,b=1344238630516,c=oracle.communications.ordermanagement.orchestration.execution.dependency.impl.OrchestrationOneToOneDependencyImpl,d=1871768372]] state[delayed]
      java.lang.RuntimeException: Error starting system interaction.
      at com.mslv.oms.handler.transition.k.c(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.a.a(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.e.b(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.e.d(Unknown Source)
      at oracle.communications.ordermanagement.orchestration.execution.impl.c.a(Unknown Source)
      Truncated. see log file for complete stacktrace
      com.mslv.oms.dataaccesslayer.ProxyException: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1
      Nested Exception: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1
      Nested Exception: java.sql.SQLException: ORA-01403: no data found
      ORA-06512: at "ORDERMGMT_FALCON.OM_ORCHESTRATION_PKG", line 1161
      ORA-01403: no data found
      ORA-06512: at line 1


      Thanks in advance,
      Pratik