0 Replies Latest reply: Aug 19, 2012 8:51 PM by Heike Lorenz RSS

    OPA OpenWorld Activities

    Heike Lorenz
      Hello All

      For all of you going to OpenWorld please don't miss out on attending OPA sessions as well as visiting the OPA DEMOpod in DEMOgrounds in Moscone West.

      OPA & OPA Related Sessions

      CON8840 - Achieving Agility Through Closed-Loop Policy Automation
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=8840
      The challenge governments face is to figure out how to craft a more-effective policy management strategy without breaking their overstrained budgets. For a growing number of ...

      CON9655 - Oracle Policy Automation Roadmap: Supercharging the Customer Experience
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9655
      The secret is out! Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer ...

      CON9641 - Transforming Service with Siebel CRM, Siebel Warranty Management,and Oracle ATG Applications
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9641
      At last year’s Oracle OpenWorld, ServiceMaster described its plan for a service transformation project across business systems and IT infrastructure. ServiceMaster has ...

      CON8952 - BPM: An Extension Strategy for Enterprise Applications
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=8952
      The need to modify enterprise applications is driven by the need to customize functionality of an application or integrate with other enterprise applications. We often don’t ...

      CON9545 - Rethink, Redefine, Reinvent: Transforming Customer Service for Profitability
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9545
      A new generation of consumers is bringing on an accelerated pace of change in demands on customer service. In these changing times, companies are required to look beyond ...

      CON9700 - Siebel CRM Overview, Strategy, and Roadmap
      https://oracleus.activeevents.com/connect/sessionDetail.ww?SESSION_ID=9700
      The world’s most complete CRM solution, Oracle’s Siebel Customer Relationship Management (Siebel CRM) helps organizations differentiate their businesses. Come to this session ...

      CON11515 Oracle Policy Automation + RightNow: Agile self-service and agent experiences
      https://oracleus.activeevents.com/connect/search.ww?event=openworld#loadSearch-event=openworld&searchPhrase=+OPA&searchType=session&tc=0&sortBy=titleSort&p=&i%2811425%29=&i%2810053%29=&i%2811404%29=&i%2811562%29=&i%2810089%29=&i%2811488%29=
      With Oracle Policy Automation, business experts model policies in their preferred language, and quickly deliver interactive decision-making and advice applications for eligibility, verification, intake, and much more. In this session you'll hear how OPA + RightNow enables personalized customer self-service guidance, reduces agent training costs, and about the future of OPA in the cloud.

      Cheers

      Heike